5

I have recently taken 2 vehicles to Steve's Automotive Specialists. They are great. They are very knowledgeable and professional. They have great advice and walked me through every step of the process. This is the best shop I have ever used.

Thank you so much for your review Ryan! :)

- Steve's Automotive Specialists - Hyde Park
5

I totally trust Andy and the crew at Steve’s Automotive.

Thanks for your review Matt! :)

- Steve's Automotive Specialists - Hyde Park
5

These guys take great care of all of our vehicles and do so with professionalism, appropriate maintenance suggestions, and open conversation.

Thanks for the review Ben! We really appreciate it :)

- Steve's Automotive Specialists - Hyde Park
5

Thanks for your 5 Star Review Tyler :)

- Steve's Automotive Specialists - Hyde Park
1

Every time we take our vehicle in to be serviced or repaired we are told that there are several other problems. My husband knows a lot about cars and he feels that they have been dishonest more than once. They have also ripped my son off twice and we are not going back.

1

1

Price gouging is insane here. Was quoted $300 more compared to other quotes from any other shop around the area. Quality cost, but greed doesn’t pay.

5

Excellent!

5

Super good shop, definitely better than a dealership. Called first and the gentleman was super helpful and fast in setting up a time same day to bring my 2016 Focus ST in. The techs got the work done in a timely manner, and the bill was a reasonable price which is nice especially these days when other places burn a hole in your wallet. Will definitely be bringing my vehicle here for any future work.

1

I had an engine light turn on in my truck, so I bought a code reader to diagnose the issue. The reader indicated that I either needed a new catalytic converter or there was an exhaust leak. Before driving over to Steven's, I called to confirm if they offered exhaust work, and they confirmed that they did. I dropped off my truck and explained verbally that I needed a diagnosis to confirm the issue with the exhaust and also wanted them to check why they were there. I mentioned that they could also bleed my brakes, as I was having trouble doing it myself after changing the brake calipers. They said it would take a few hours, and I agreed. However, after a few hours they charged me $160 to bleed the brakes, which took only fifteen minutes. They didn't fix anything and said I needed a new brake caliper for $580, and when I asked about the exhaust, they said they couldn't help me with that. I felt like I wasted half a day and $160 for nothing. They also managed to turn off my engine light, which I could have done myself with my code reader, but now the light is back on. It's frustrating because I'm not sure what they actually did to help with the initial problem. This experience, combined with a previous bad encounter, has left me feeling disappointed. I wouldn't recommend this auto mechanic unless you don't mind feeling rushed and paying for unsatisfactory service.

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