DO NOT GO HERE!!!! THEY PERMANENTLY RUINED MY BRAKES AND SCAMMED ME WITH THE "WARRANTY" THAT DOESN'T ACTUALLY COVER ANYTHING!!!!!!!! Let me start by saying, I have never written a review before. Much less a bad one. But Steve's automotive RUINED my car and I feel obligated to let others know. I spent over $1500 on new brakes just to have to spend MORE money to get them removed and new ones replaced (which will be around $2K... totaling $3.5k to deal with this nightmare). Steve's automotive will ruin your car. I got my brakes "fixed" by Steve's automotive back in January. Ever since then, they have been squeaking EXTREMELY LOUD. I understand some squeaking is normal, but these brakes squeak so loud I have gotten neighbor complaints. The sound is just over 100 decibels. This is NOT NORMAL. When we got the brakes replaced in January, I was assured that any issue would be covered warranty. When I noticed the squeaking breaks, I let them know and they assured me the squeaking would stop over time. This is not true. The brakes actually got worse and the squeaking continues to get louder. My NEIGHBORS have complained to me about this as the noise is so loud it wakes the whole neighborhood up in the morning or night. It is humiliating. I again went to Steve's and let them know the issue. They got them looked at and told me the brakes were "normal" and that the squeaking was just something I had to deal with as the warranty does not cover noises. I would understand if the squeaking is minimal. But the volume at which my brakes squeak should absolutely call for replacement. There is clearly an issue that Steve's refuses to admit to. All they have offered to do is spray my brakes which is at best a bandaid to the issue. Ultimately I know--because I have been dealing with this squeaking ever since my brakes were initially installed--that this "magic spray" will do nothing. it is only buying them time until the warranty is expired and they don't have to "deal" with their problem anymore. TL;DR: This place installed new brakes on my car that squeak at over 100 decibels. They will not cover the cost of new brakes becuase "noises are not covered under the warranty." I AM EXTREMELY DISSATISFIED and have been met with short and irritated customer service anytime I call in.

Steves automotive has very knowledgeable and helpful people. They were able to diagnose something I had questions about quickly and efficiently. While I didn’t end up having them do the work because I didn’t need it done urgently, they were very helpful. They even took me back into the shop and showed me on the car exactly what they were talking about which I appreciated a lot.

Excellent service. We needed help at the last minute and within 2 hours they had the part we needed before traveling. Thank you!

Fast friendly and solved my problem

I had a great experience and will continue to go back!

On time service. Good examination of car needs. Not pushy for additional services. And a great breakfast brunch place next door.

I don't have much faith in Steve's honesty towards his customers. I brought in a car to service and he told quoted me this astronautical amount to replace the transmission. Of course I get 3 separate opinions, brought it in to the dealership and they told me it just needed repair and told me there was a recall. I spent way less repairing the transmission of course. So when you take it to Steve's, always get another opinion someplace else.

I love Steve’s automotive. They are very professional and did a wonderful job on my Porsche. I trust them and would recommend them to anyone.

I highly recommend Steve’s Automotive Specialist out in Santa Clara. They have very fair prices and always a great help. Chip Hartman was exceptionally helpful. He gave me a very descriptive explanation with all the things wrong with my vehicle/ how to fix them and was great help to give me the best prices. If you are going here definitely ask for Chip’s help!