Appointment scheduled at 10:30 for an oil change (car was dropped off in advance 30 minutes prior to appointment start) and car wasn’t ready until 2:40, no follow up or updates to customer on what’s wrong or to gain approval (minor issue), and once approved was quoted 30 minutes to complete/repair and 2 hours later it was finally completed while every other car showed up after my appointment scheduled and left before my car was done. No care or concern about the impact to the customer or clear communication. Also, please for the safety of your patrons, stop sharing/confirming their personal address and phone number in front of all your store!!!! “Has anything changed since your last visit” will help protect your customers.

I've been taking our Dodge Ram and Honda Fit to Steve's Clearfield for about 3 years now after a traumatizing experience with another Layton shop up the highway... So far, I've been really pleased with Steve's- they have been honest, competent, and genuine with me- I've only had good experiences with them.They send me coupons I use for oil changes on the truck, and then they let me know if there's a coupon available for other services I require, and they have a convenienct Uber service also if you don't want to wait. James especially, is very personable and knowledgeable, and really everyone I've interacted with at their front desk has been a straight shooter with me, which is a welcome experience when you have to do auto servicing. Their mechanics have been straight shooters with me, also, and have been better diagnosticians than other shops we've used. They have had better communication than previous shops I've used, and their prices have been better even. We are happy customers of Steve's Clearfield.

Steve’s auto is the best!! ☝️ The guys were so helpful. It was a Friday evening and they stayed after hours to install an alternator in my son’s Honda. I really appreciate these guys. This is my second time at Steve’s. Highly recommend! 💯 😊

Great follow through

Bringing all your vehicles here. Steve's Automotive has the best service in the valley. Jeff Childs/PRSolutionsgroup

They did an excellent job, fixing my AC in my Pathfinder! They quoted me a price, put it there system ( computer) I highly highly recommend them. Thank you Steve's Automotive !

Because of their ratings I decided to take my truck to their shop instead of a dealership knowing this could be a major job which required removing the whole dash. Quoted me a 3 day job, but called to let me know it was ready in 2. A little bit of sticker shock, but was confident they did a good job. Happy enough to bring it back the next week for oil and filter service that was cheaper than I could buy the materials to do it myself. On top of that, they included a tire rotation at no charge. Happy customer

Needed new tires and was able to quickly book an appointment and note a couple tire options I was looking at. I showed up and they had three options at different quotes and good explanations of the differences. Service was perfect, nothing went un communicated and was friendly the entire time. Pick up time for my car was almost exactly on the dot, and through a couple phone calls I had with them during the time my car was being serviced on I was told what to do next time I returned, and more details that made me more comfortable. Definitely will be my go to mechanics from here on out.