I work with Sheldon, who is always friendly and caring. They have always been up front. They are never pushy and they help me figure out what needs to be done first and how soon. I have not had one grumpy, unresponsive on their phone, very good customer service. I tried to go to a couple places, they even answered my question I had about the other guys work. Ive decided that Steve's auto in Sandy is my go to mechanic! Thank you guys for showing what real customer service looks like!!!!
Michelle, thank you so much for the incredible review and for choosing us as your go-to shop! We’re really happy to hear Sheldon has taken such good care of you—friendly, caring, upfront, and never pushy is exactly the experience we want every customer to have. We also appreciate you noticing how we help prioritize what needs to be done first and what can wait. We know car repairs can feel overwhelming, so we always want you to feel informed and in control. And hearing that you’ve had consistently responsive, pleasant service over the phone truly means a lot—our team works hard to make every interaction feel easy and respectful. We’re also glad we could help answer questions even when it involved work done elsewhere. If we can help you understand what’s going on with your vehicle, we will. Thanks again for the trust, Michelle—we’re grateful to have you in the Steve’s Auto family in Sandy, and we’ll be here whenever you need us! —The Team
- Steve's Automotive Specialists - Sandy