If I could give zero stars I would. My wife, Amy, brought our 2020 Range Rover Evoque to Steve’s for an oil change after the check engine light came on that same day. They told us some codes came up when they ran diagnostics, but there were three pages of issues that the codes could indicate, so they would need to charge $450 to disassemble and identify the problem. Amy agreed to it, but when she told me what they had said my gut said something was off. They charged us $516 total for the oil change, diagnostics, and supposed teardown. Their diagnosis was two “wet” fuel injectors and a recommendation to replace all four. The quote started around $1,600, then jumped to $2,600, and finally hit $3,600—all justified by vague justifications about parts and labor. Toby, the service advisor, was friendly but gave off heavy salesman vibes. he stressed that they had a tech who worked for Land Rover for 25 years. It felt like he was selling us on the bill, not solving the problem. Amy told him she might want to take it to the dealer, but he convinced her it would be much more expensive. She called me first, thank god. I had the car towed to the Land Rover dealership in Lehi. Here’s what they found: • No check engine light • No fault codes in the system • No signs of injector issues • No need to disassemble anything • Diagnostic fee? $129 • OEM fuel injector if we HAD actually needed it? $365 each, not 4 for $3,600. And? Land Rover topped off our coolant, so apparently Steve’s oil change didn’t bother. I now suspect the check engine light came on simply because we were long overdue for an oil change—and once that was done, the light went off. Land Rover drove it around for two days trying to get the light on again, but it never came back. But we’ll never really know, because Steve’s charged us over $500 for absolutely nothing of value. And when I checked their reviews? The 5-star ones read like they were written by bots, while the 1-stars had almost identical experiences to ours—vague diagnostics, inflated pricing, pressure to authorize thousands of dollars in work. It isn’t just the money. We’re happy to pay for real repairs when needed, but this was not that. This was either incompetence or a calculated attempt to take advantage of us. If you’re considering Steve’s Automotive, especially with a luxury vehicle: get a second opinion. Don’t mistake their politeness for honesty. (and before you accuse me of being a competitor, let me include pictures of the actual report from LR)