If I could give zero stars I would. My wife, Amy, brought our 2020 Range Rover Evoque to Steve’s for an oil change after the check engine light came on that same day. They told us some codes came up when they ran diagnostics, but there were three pages of issues that the codes could indicate, so they would need to charge $450 to disassemble and identify the problem. Amy agreed to it, but when she told me what they had said my gut said something was off. They charged us $516 total for the oil change, diagnostics, and supposed teardown. Their diagnosis was two “wet” fuel injectors and a recommendation to replace all four. The quote started around $1,600, then jumped to $2,600, and finally hit $3,600—all justified by vague justifications about parts and labor. Toby, the service advisor, was friendly but gave off heavy salesman vibes. he stressed that they had a tech who worked for Land Rover for 25 years. It felt like he was selling us on the bill, not solving the problem. Amy told him she might want to take it to the dealer, but he convinced her it would be much more expensive. She called me first, thank god. I had the car towed to the Land Rover dealership in Lehi. Here’s what they found: • No check engine light • No fault codes in the system • No signs of injector issues • No need to disassemble anything • Diagnostic fee? $129 • OEM fuel injector if we HAD actually needed it? $365 each, not 4 for $3,600. And? Land Rover topped off our coolant, so apparently Steve’s oil change didn’t bother. I now suspect the check engine light came on simply because we were long overdue for an oil change—and once that was done, the light went off. Land Rover drove it around for two days trying to get the light on again, but it never came back. But we’ll never really know, because Steve’s charged us over $500 for absolutely nothing of value. And when I checked their reviews? The 5-star ones read like they were written by bots, while the 1-stars had almost identical experiences to ours—vague diagnostics, inflated pricing, pressure to authorize thousands of dollars in work. It isn’t just the money. We’re happy to pay for real repairs when needed, but this was not that. This was either incompetence or a calculated attempt to take advantage of us. If you’re considering Steve’s Automotive, especially with a luxury vehicle: get a second opinion. Don’t mistake their politeness for honesty. (and before you accuse me of being a competitor, let me include pictures of the actual report from LR)

Always friendly and do a great job.

I had a great experience at Steve's Automotive Specialists. I found them to be very knowledgeable, honest and professional on both of our vehicles. In addition I was impressed with their prices. Look for their fantastic coupon deals too. I trust them and will be using their services in the future.

I had a terrible experience at Stephens Service and will never return. I originally scheduled an appointment for a simple oil change, dropped my car off an hour early, and expected it to be done on time. When I arrived after work, I was told they hadn’t even started and that it would take another hour. Then, I got a call saying my brakes were "very dangerous" and needed immediate replacement. I have a strong mechanical background and should have checked myself, but I trusted their word. By the time I finally got my car back—five hours later—I was hit with a $750 bill for brakes, rotors, and even an $18 charge for a stripped stud. I asked to see the old parts and was shocked—the brake pads had over 1/4" of material left, and the rotors had only minor wear. This car only had 40,000 miles on it, and their claim that my brakes were unsafe was completely misleading. To make matters worse, by the time I got home (just 2 miles away), my car was smoking. The mechanic had spilled oil all over the engine compartment and exhaust. I had to drive back immediately to verify that my car wasn’t leaking. Between the delays, the upselling, and the sloppy work, I cannot recommend Stephens Service to anyone. If you value honest service and competent work, take your car somewhere else. I only give 1 star because 0 stars are not available

If I could give 0 stars I would.. At first I thought i had a good experience here but really i paid way more money on issues i now think were not necessarily there.They replaced my front lower control arm not once not twice but THREE times due to "faulty parts" they would say while trying to throw in its my struts. It kept making popping type noises and had to continously bring it back when they fixed it the second time they said oh no it's definitely your strut but replaced that part again and it stopped for a short time, They fixed it for the 3rd time and the noises went away for good. definitely NOT my struts. I get an oil change some time later and now my right side randomly starts having noises when i pick my car back up yet again they claim oh no it's the struts. I took it for a second opinion and come to find out it was NOT the struts it was the suspension control arm and ball joints. It was fixed and there was no noise now. And they still tried to tell me it's the struts, ans claimed they have been experts with struts for over 50 years. It was all just bull crap the whole time. And I will NEVER in a million years take my car back there. Because I know another issue will just appear.

Had a check engine light. They said I needed an engine. Took somewhere else and they replaced oxygen sensor. Car runs fine. 10000 versus 100. Watch out for these idiots. They know how to work the cash register not how to fix cars.

Fast, honest, reliable…. I take my cars here from now on.. saves me trips going to Vegas to the Volvo dealership!🔥👍🏽👍🏽

Excellent service, detailed explanations, quick and efficient. Thank you for your expertise, so I can get my family around safely!

Staff was quick, informative, and reliable. Went above and beyond to provide a seamless experience.