Hi David — I’m really sorry to hear you left feeling overcharged and that you’ve had more than one experience over the years that didn’t build confidence. That’s not the impression we ever want to leave, especially with someone who lives in the neighborhood. I do appreciate you calling out that Trevor was thorough and easy to work with. At the same time, I completely understand why seeing a quote “just above $2,000” for a fuel canister replacement—then doing it yourself with a $160 part—would feel like a rip-off. While I can’t speak to the exact estimate without pulling your repair order, I can say that pricing on EVAP/fuel system work can vary a lot depending on the exact canister, access (some require significantly more labor than others), any related valves/lines/hardware, OEM vs aftermarket parts, and what’s included (diagnostics, smoke testing, warranty, shop supplies, etc.). Still—if our quote didn’t make those details clear, or if we quoted something that wasn’t necessary, that’s on us to review and correct. If you’re willing, I’d like to personally look up your estimate and go through it line-by-line with you so you can see exactly what we based it on. And if you’d like, you’re welcome to bring the truck by for a no-cost, no-obligation re-check so we can verify everything and make sure nothing else is going on. Please call or text me directly at (801) 694-7936 — I’m Richard, the Owner. I’d really like the chance to earn back your trust (or at the very least, make sure you feel heard and get clear answers).

Hi Vasti — thank you for the 3-star review and for the kind words about our service being fast and our staff being friendly. We’re glad you had a good experience with the team. If there was anything that kept it from being a 5-star visit (pricing, communication, the repair itself, wait time, etc.), we’d really appreciate the feedback so we can improve. You’re always welcome to call the shop and we’ll make it right however we can.

Thanks for your review Troy! :)

Thanks for the review Dustin! We are glad we can help!

Hi Logan, thank you so much for this incredibly thoughtful review. It truly means a lot to hear that you feel comfortable, confident, and fairly treated—that’s exactly the experience we strive to provide every customer. Cars can be overwhelming, and we believe no one should ever feel talked down to or left in the dark. Taking the time to explain what needs to be done, why it matters, and what to expect down the road is a big part of how we build trust. We’re also glad you’ve noticed our efforts to apply discounts when we can—that’s always something we’re happy to do whenever it’s appropriate. Your recommendation and continued trust over the years mean more to us than you know. Thank you for allowing us to be your go-to shop—we look forward to taking care of you for many years to come. —The Team

Hi Karen, thank you so much for the kind words and the 5-star review! We’re really glad to hear you’re always pleased with the work on your car and that the rides to and from the shop make things a little easier for you. Trust means everything when it comes to choosing a mechanic, and we truly appreciate you placing that trust in us. We’re always here to help keep your car running safely and reliably. Thanks again for taking the time to share your experience—we look forward to seeing you next time! —The Team

Thank you so much for taking the time to post this review Pamela! It's our pleasure to help anytime you need auto service :)

Hi Paul, thank you for taking the time to leave such a thoughtful and well-reasoned review. We genuinely appreciate you recognizing the professionalism of our team and the quality of the work—we don’t take that lightly. Your feedback on pricing is fair and clearly explained. To add some important context, when we quote repairs we typically price the highest-quality parts available for the vehicle, not the cheapest option. Our goal is long-term reliability, fewer comebacks, and parts we can confidently stand behind with a warranty. That said, we understand that not every customer wants or needs the top-tier option, and we do offer alternative part choices at lower price points when available. Those options can absolutely be discussed upfront—we’re always happy to walk through the differences so you can decide what best fits your priorities and budget. We hear your concern about parts markup, and feedback like this is valuable because it helps us re-evaluate how clearly we’re communicating value and options. While we may not always be the least expensive shop, we aim to be transparent, fair, and consistent in what we provide. If you’d ever like to talk through pricing, part options, or estimates in more detail, we welcome that conversation. Your input helps us improve, and we appreciate you giving us the opportunity to earn your trust—even if that means holding us to a high standard. Thank you again for the honest feedback, Paul.