5

Have always had great experiences with Steve's Auto. Very professional and they do great work with both maintenance and unexpected repairs. It's the only place I take my vehicles. Services: Tires, Oil change, General repairs & maintenance, Wheel alignment, Engine repair, Auto engine diagnostic

Thanks for your review Elizabeth, we are grateful for your confidence and we don't take it lightly!

- Steve's Automotive Specialists - Clearfield
5

Great customer service

Thank you Jeffrey, we appreciate the opportunity to service your vehicle!

- Steve's Automotive Specialists - Clearfield
5

Thanks for coming in Melissa and for taking the time to leave a rating :)

- Steve's Automotive Specialists - Clearfield
5

Thanks for leaving a rating Joshua!

- Steve's Automotive Specialists - Clearfield
5

Steve's had been very thorough and honest to deal with.

Thank you Kimberly! It was a pleasure to serve you!

- Steve's Automotive Specialists - Clearfield
2

Unfortunately, I have to change this review in light of new evidence. While their price was reasonable, the quality of their work was not. It’s only been a few months, and a clear mistake they made caused one of the brand new parts to fail. I’m sad to say that they aren’t willing to fix the issue and tried to blame faulty parts. Now I have a leaky exhaust and will be trying to find a new mechanic. For those of you who speak car: they replaced my exhaust manifolds and y-pipe with new parts I brought to them from Auto Zone. They had to adjust the curvature of the pipe to make it fit, but left it resting on the subframe. I’m sure you won’t be surprised to hear that the vibrations traveled through the pipes and found the weakest location to cause a crack.

Jeremy, we're so sad to know you feel this way especially after we've made it very clear we want to resolve this issue. It sounds like you believe this is a workmanship defect and our team believes it is a part failure. When we install a customer provided part there is no part or labor warranty if that part fails, however, we do still warranty our workmanship. It seems this difference of opinion is the real challenge here. Trust is a two way street and requires a little faith from both parties. Our shop manager reached out to you to discuss the matter and it sounds like you simply refused to speak with him. We want to help and will do whatever is right to resolve this and obviously we can't do that without your cooperation. If you haven't completely given up on a solution please call me at 801-694-7936 and I promise we will resolve it. - Richard (Owner)

- Steve's Automotive Specialists - Clearfield
5

The staff we wonderful. They got out car in last minute and did it quickly. Great service! Service: Oil change

Thank you Tina, We're so glad you came in to see us!

- Steve's Automotive Specialists - Clearfield
5

Great customer service. Took the time to walk me through what would be done to my truck and answered all questions I had. Thanks again! JMR Service: Auto engine diagnostic

Thank you so much Jarred, we are glad we could be of service!

- Steve's Automotive Specialists - Clearfield
5

Staff was really helpful kept us informed on what was going on definitely will go back and make them are permanent place to go Services: Tires, Exhaust, Oil change, Brakes, General repairs & maintenance, Air & cabin filter replacement, Battery, Wheel alignment, Transmission, Steering & suspension repair, Auto engine diagnostic

Thanks for Taking the time to leave your feedback Penny! We are glad we could be of service :)

- Steve's Automotive Specialists - Clearfield
1

My moms car a 2000 Honda Accord was running like a million bucks then went to this shop to get a oil change and had them check the fluids while they were at it. They told her the transmission needed to be replaced and it was leaking like crazy keep in mind it never had it leaked before.. She looked underneath the car and the mechanic said “you won’t see the leaking fluid”Quoted her 4000$ to fix it., the check engine light also came on a mile down the road..when it never had that issue before she took it there. it’s just sad that there are crooks out there like this that would take advantage of someone who don’t know anything about cars.. long story short we took it to a different shop and the transmission is fine so I wouldn’t recommend the Clearfield location go else where so you don’t fall victim to these crooks! Service: Oil change

Cody, we don't have any record for a visit of a 2000 Honda Accord fitting the recommended work you've described above, so if you've mistakenly left this review for the wrong business please remove it. If you think you have the right place then please call me as it seems there has been a monumental misunderstanding. This would most definitely be the case because we simply do not recommend work that doesn't need to be done. - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Clearfield
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