I have taken multiple vehicles here and have had nothing but the best experience. Before any work is done the not only call to explain what they found and what needs to be done, but they send you a link with pictures of the problem areas with added notes and severity of the problem. I have never felt taken advantage of and always felt they are completely honest. All the staff I have had contact with have been extremely professional, friendly, and polite. I will continue to take my all my vehicles here and would HIGHLY recommend them to anyone.

If you are a first time buyer and thinking of going here, our opinion is you should run as fast as you can the opposite way. "Let the buyer beware" needs to be also "inquire here and we'll figure out a way to take advantage". We were told 5 times there would be no charge for towing for them to look at the car. When they gave us just under an $1,000 car estimate repair price, we couldn't afford that. We went to get the car and NOW it was not free towing. They played a "recorded message" where they say you have to pay $200 repair before the towing is free. Didn't hear that or remember hearing that when talking with them. Still we had asked over and over was the towing free. Told yes over and over. (Was their "recorded" call edited? Why weren't we told this EVERY time we asked.). We will need to get the car fixed at some point. Won't be with them. Our opinion is go elsewhere. Also, we had to repeatedly ask for our car key back after paying them the towing charge in protest. Why didn't they want to return the key? Go elsewhere ... .

They got my ac working great and got me back on the road, the owner himself personally helped me out

They said that they would diagnose my a/c system to see why my (relatively new) compressor clutch wasn't engaging. After 1-1/2 hours they told me that my system was fully charged but my compressor clutch wasn't engaging (maybe 15 minutes of work...tops). Then they told me that it would have cost $175 to further investigate? I talked to a former mechanic friend and he gave me three quick test to do. Relay, pressure switch, and condenser fan. Why didn't they do those checks in that same time?

If you have any issues and Richard, one of the owners, asks you to call him, do it. He will make sure that the issue is resolved. Steve's did some warranty work on the rear struts of my 2004 Subaru Outback. I took it in 3 times. All three times, they put the same Monroe struts. I was not satisfied with these struts since my car was very soft still and they would blow out every couple of months. Richard found out about this and made sure that they full-fulled the warranty on the struts by replacing them with KYB struts. They are much stiffer and my car now rides like a champ. Steve's Automotive makes sure that you are satisfied with their. It did take some time for me that is why it's 4 stars instead of 5 but they did take care of the issues.

The staff at Steves Automotive is amazing! Their knowledge and expertise is unbeatable. They helped me get my car back on track and didnt break the bank. They were fast friendly and affordable. They definitely set themselves apart from other business. I would definitely recommend them to anyone and continue to come there.

Arrived at 7:30 right when they opened for an oil change. Apparently you have to make an appointment and they only do oil changes until 2pm everyday. This makes it very inconvenient for people who work all day. Other places have you in and out within 30 minutes, and it doesnt matter when you arrive.

Friendly employees, also willing to take the time to explain what they did and why. Shuttle service was great too.

Treated fairly for a broken water pump. Did not try to upsell.