I came in for a pre-purchase inspection because I heard that they were knowledgeable about jeeps in particular. Every shop I have been to I have always been talked down to, probably because I am a woman. That was not the case with Steve's. They were so respectful and friendly to me. They were able to get me in last minute before my sale went though, checked out something extra for me and didn't charge extra, Ron even told me about a similar jeep for sale if this one didn't work out. They went the extra mile for me and I will be getting all work done here from now on. While I was waiting, the receptionist was on the phone with someone working out financing. I didn't hear specific information but this chick did EVERYTHING she could to help this person over the phone to get her financing or payment plans. She even went and asked multiple mechanics about any kind of deal or anything that they could do for her. I was so impressed by this!! They seem like they would go the extra mile for anyone.