Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

I’ve taken two vehicles to Steve’s in Sandy. I have never been more impressed by an auto repair shop. They are always friendly and communicated exactly what was going on in a timely manner. I recently went to a Chevy dealership for a check engine light. They wanted to charge 1600 for a cracked exhaust manifold. I brought it to Steve’s and within a day they replaced the manifold for less than 600 dollars! They sent me a detailed text inspection report with pictures of the crack in the manifold before calling me to discuss repair options. Fantastic job Steve’s, especially Mike who fixed my car! You’ve earned a lifetime customer

Ephraim, we're so grateful to have earned your trust and we promise to continue to provide the same level of service every time you come in, thank you!

- Steve's Automotive Specialists - Sandy
1

Went in to have my car looked at because the steering wheel shook when I drove it on the freeway. I was told via text by Randy that they didn't notice the shake, but found a blown shock, front brakes bad, needed new rotors, my tires were cupping, and I needed a tire rotate and balance. I said thank you and told him I was coming down to pick up my car and will talk it over with my husband. Randy then pressured me to leave my car there and let them fix it, all while talking to me in a condescending voice for wanting to pick up my car - and needing to talk it over w my husband first. I then asked for a price quote and when he gave it to me it was well over $1800. Tiffany at the front desk was awesome and I cannot say enough good things about her. But I walked away feeling like my car had several things that were "wrong with it" that weren't really wrong with it. The way Randy handled the situation with me made me not want to get my car fixed there at all. I took it to a different auto shop the next day and they told me my shocks were fine and all I needed was new brake pads and rotors on the front, and the out the door price including parts and labor was less than $500. I'm not sure if I had a bad experience, or if it was because I was a woman, or if Randy was having a bad day, but either way I was not a fan and will not be taking my car here in the future or recommending this place to anyone.

Thank you Jamie for talking with me today! I'm so sorry you left our shop feeling the way that you did. As I investigated your visit further I found based on our mechanic's report and the pictures he took of the issues on your vehicle (which we sent to you) that the repairs Randy recommended were appropriate, however, the explanation you received of why and how those repairs would have solved your initial concern of the steering wheel shaking was not adequate. I know this was a rough start to our new business relationship but I can promise that if you'll give us just one more chance we'll do whatever it takes to prove to you that we won't let this happen again! - Richard (Manager)

- Steve's Automotive Specialists - Millcreek
5

My radiator completely blew up and they sent their tow truck to pick up my Jeep. I thought it was the end of her. They got her fixed up in just a couple days and let me borrow a loaner so I could still get to work. They were great to work with and my service advisor kept me up to date with the repairs, estimate, and when it would be completed. I highly recommend Steve's and will be returning again when I need service.

5

I've been taking the work vehicle there for about 2 years now and they always guarantee their work. If I don't feel like something is right they'll triple check for me and explain what's happening. I've been very happy with their work and their prices are very good.

5

Great service from start to finish. Tiffany at the front counter is efficient and knowledgeable and I love being assigned a personal mechanic (usually it's Mike, who is awesome) and hearing from him directly regarding the service requirements my vehicle needs. I wish I'd found them years ago!

5

I took a vehicle I was looking at buying in for their pre-purchase inspection. They were quite thorough and also provided me with a shuttle ride back and forth. Very pleased with this service and will definitely be coming back.

5

Great place to take my car! I needed to emergently get new tires, but also needed to be at school. They were able to take care of my car while they both drove me, and picked me up from school. You can tell they really care about their customers.

5

The first auto shop that I have found since moving here that takes care of the customer. I came in for an oil change and they looked over the entire car, providing detailed printed quotes. I am glad I stopped in and will be using Steve's from now on.

5

I had an excellent experience with this garage. The advisor was knowledgeable and provided me with multiple quotes and options for repair. The customer service agent Brittany was friendly, completely on top of things and made my experience wonderfully smooth and memorable. I highly recommend this shop to anyone with a car, bit especially to someone with a foreign car. There guys know their stuff about imports and give you a good price as well !

5

I didn't end up going with Steve's for my engine replacement due to cost but I have to give them kudo's for the great service. They gave me a free evaluation (most places want at least $50) and got me right in the next day. They also gave me a free shuttle ride back to my work. They were a little on the pricey side which they said was due to some extra services they provide when swapping engines. However, I checked with the other shops and they do the same services but are less expensive. Not sure where the discrepancy is but either way, I'm afraid I had to go with another shop for this project. However, if I need another quote or service I'll most certainly go back to Steve's to get a quote or advice.

2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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