Steve Auto charged me 231 dollars to diagnose a Engine light on my Toyota Sienna.The diagnosis recommended to change 2 oxygen sensors, 2 flow sensors and the 2 main catalytic converters at a cost of 4200 dollars on top of the 231 dollars for the diagnosis. I smelled something fishy. Took the van to Larry Miller dealership The free doagnosis at Larry Miller revealed the need to change only one catalytic converter and one flow sensor for a total cost of 1500 dollars When i asked Larry Miller adviser about the extra parts proposed to be changed by Steve Auto, his answer was: we do not change properly fonctioning parts. I went to Steve Auto as a result of his aggressive bombarding me with hls ads and his proximity to my residence. Never suspected that Steve Auto will be charging me 3 times the going rate and assuring me that the dealership of Larry Miller does not know what it is doing. Larry Miller assured me my problem was solved and the engine light disappeared. In his car inspection, Steve Auto missed 4 brake pads worn out uniformly to one mm. Larry Miller detected the worn out pads and changed them.
Assad, I've personally reviewed your visit with us and exactly what we found and recommended to you. I also have confirmation that you both received and viewed the digital diagnostic report, which report contradicts the story you've told above. What I'd really like to understand is what made you so upset with us that you would post an untruthful review when I have verifiable proof that you're misrepresenting the facts. Perhaps you'd be willing to call me and explain!? - Richard (Owner) 801-694-7936
- Steve's Automotive Specialists