Rude and condescending customer service. I was charged on the higher end for each service on labor and also parts with their excuse of needing to have competitive pricing.
Skye, thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling frustrated, as providing respectful service and fair value are both very important to us. We work hard to use quality parts and experienced technicians, while staying competitive within the industry, but we understand that pricing and communication can sometimes feel disappointing if expectations aren’t aligned. We appreciate you bringing this to our attention and will use your comments as an opportunity to improve how we communicate with our customers moving forward.
- Steve's Automotive Specialists - Orem