Caught them in a lie when they tried to upsell me. Brought in my 4.2 v6 e250 to have a belt installed to bypass my seized a/c compressor. Ben called me and said after checking the routing of it they could do it for $250 while hinting that the compressor may be in the way and they would update me. Little did he know that I knew it wasn’t in the way. A few hours later he called, belts on but there is a slight clearance issue with the compressor and they would need to replace the compressor in order for it to run or the belt would shred itself. Shred on I said on the phone I’ll come pick it up. His story changed as soon as arrived . Ooo yeah I actually misheard the tech we just couldn’t find the right belt. lol what a shady shady shady way of doing business. Meanwhile I picked up the correct belt after a quick google search and got my rig running a few hours after I got it home. It’s too bad this place is shady had high hopes Ok yeah they still charged me $295 for nothing
Ben, your A/C compressor failed and needs to be replaced. That's not an upsell, it's a broken part. It's absolutely your choice to fix it or not, or to find a work around. You told our team that you would pay us for our time and then after doing so left this one star review. It seems you really didn't think it was fair to pay us for our time, so why did you? Please call me so we can resolve what should have resolved before you ever left the shop, thank you! - Richard (801) 694-7936
- Steve's Automotive Specialists - Millcreek