5

Nice easy to work with

Blake, thank you for the 5-star review and for noting that our team was easy to work with. We also appreciate your honest feedback on pricing and always strive to provide quality work, clear recommendations, and lasting value. We’re grateful you chose Steve’s Automotive.

- Steve's Automotive Specialists - Millcreek
5

Ask for Craig. He and his team had me in and out in no time. Honest work for an honest price.

Thank you for the great review, Jason! We’re glad Craig and the team provided quick, honest service at a fair price. We truly appreciate your recommendation and look forward to helping you again.

- Steve's Automotive Specialists - Orem
5

They have been handling maintenance and repairs for both of my vehicles and have always done a great job 👏

It's our pleasure Steven! Thank you so much for taking the time to post this review :)

- Steve's Automotive Specialists - Hyde Park
1

I was a previous customer of Steve’s Automotive and had spent thousands of dollars on repairs over the last year. Unfortunately, I left feeling that many of those repairs were overpriced, and some of the ongoing issues seemed to be related to work that had already been done by the shop. Most recently, I brought my car in because the third brake light was not working. After the shop looked at it, I was told that none of the brake lights were working and that they would need to keep my vehicle for six days to “investigate” the problem. I was then given an estimate of nearly $500 for the repair. Instead of proceeding with the repair, my boyfriend purchased the needed part (which came with a lifetime warranty) and fixed the issue himself using a simple dollar-store screwdriver kit. The total cost was under $30, and all of the brake lights are now functioning properly. What was especially frustrating was that when I declined the repair, the employee assisting me almost did not return my keys right away and gave me a lecture about the vehicle being unsafe. I understand the importance of safety, but the interaction felt unprofessional and unnecessarily confrontational. After this experience, I no longer trust this company with my vehicle. Based on the pricing, the recommendation to keep the car for nearly a week, and the overall customer service, I felt the repair was extremely overpriced and was not impressed with the employee who assisted me. I’ve attached proof of everything in my review. GO SOMEWHERE ELSE!!!!

Hilary, I’m sorry this experience left you feeling overcharged and unable to trust us after being a longtime customer. I take your concerns about the estimate, repair timeline, and the way the safety conversation was handled very seriously; while we must communicate safety concerns, those conversations should always be respectful and professional. Please contact me directly at 801-694-7936 so I can review the details with you, better understand what happened, and work toward a resolution. —Richard, Owner

- Steve's Automotive Specialists - Sandy
1

It took 3 days for an oil change. Still waiting for a diagnostic. 6 bays open with 5 people standing around doing nothing!! "Well, we're really busy today ". I took my car and went elsewhere. Terrible service!!! Never use them!

Kay, I’m sorry the timing and communication left you with such a frustrating impression. Your oil change was completed on the first day; the additional time was needed to perform a proper diagnostic, and we should have explained that distinction more clearly. I also understand how the activity in the shop may have appeared from the waiting area. Please contact me directly at 801-694-7936 so I can review your visit and better understand where we fell short. —Richard, Owner

- Steve's Automotive Specialists - Sandy
5

Thanks for your 5 Star Rating Jesus! :)

- Steve's Automotive Specialists - Orem
5

I appreciate the work they did on my mom’s vehicle! They were efficient and cared for my mom’s concerns. Thanks so much!!

It was our pleasure to help! Thanks for the review Boedy!

- Steve's Automotive Specialists - Hyde Park
5

I loved how thourough and quick Steve's worked for me.

Thanks for the review Jennifer! It was our pleasure to help and we are glad we could make it a quick visit!

- Steve's Automotive Specialists - Sandy
5

Excellent interaction with service advisor Dennis. Fabulous service. Was offered & given Lyft ride home & back while service performed. 5 stars PLUS

It was our pleasure to help Carlos! Thanks for taking the time to post this review :)

- Steve's Automotive Specialists - Santa Clara
5

Amazing service fixed my TPMs senors and found out my clamp on my exhaust was bad they put on a new one and everything was perfect! They are truly the best! Thank you!

It was our pleasure to help Zach! Thank you so much for taking the time to post this review :)

- Steve's Automotive Specialists - Sandy
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