Super disappointed in their vehicle expertise. I brought in a car with a rebuilt title for them to inspect prior to purchase. They came back and said everything was perfect, and that they would buy that car. Turned out the vehicle had some major issues making it very unsafe to drive. They definitely should have noticed them. Either they only know the basics of car maintenance or they were lazy.
John, I’m very sorry to hear about your experience and understand how concerning this would be, especially with a pre-purchase inspection. Our inspections are based on the vehicle’s condition and the issues that are observable at the time, and unfortunately not every hidden or developing problem can always be identified in advance. That said, I take your concerns about the vehicle’s safety very seriously and would like to review the inspection and what was found afterward. Please contact me directly at 801-694-7936 so I can better understand what happened and work toward a resolution. —Richard, Owner
- Steve's Automotive Specialists - Orem