5

They did a great job

Thanks for your 5 Star Review Ken! :)

- Steve's Automotive Specialists - Clearfield
5

No complaints here... You guys are awesome! Such quick and friendly service...we will definitely be back!

Thank you so much for your 5 Star Review Sarah :)

- Steve's Automotive Specialists - Millcreek
5

I made an appointment to get an oil change. The moment I arrived they were backed up with customers and I ended up waiting for over two hours to get the oil change. So I was gonna ng to give three stars, but I got a call a couple of days later apologizing for the delays and asking how they can improve. This was unexpected and appreciated. Good job. You got 5 stars from me. I might suggest that if you do get swarmed like that again you might want to offer to reschedule your appointments that show up notifying them of the delay so that they can choose to stay or reschedule. Thanks.

Thank you so much for your review Ryan! Sorry again about the delay, normally our turnaround time is very quick. We take your feedback serious and we will work hard to improve!

- Steve's Automotive Specialists - Clearfield
5

Friendly, fast and quality work.

Thanks for your 5 Star Review Tim! :)

- Steve's Automotive Specialists - Santa Clara
5

Always honest, kind, and efficient.

Thanks for your 5 Star Review Angela! :)

- Steve's Automotive Specialists - Sandy
5

Needed brakes and rotors and had it completed same day. Friendly service as well. Highly recommend.

Thanks so much for your review and for your recommendation Alyce! :)

- Steve's Automotive Specialists - Millcreek
5

Thanks for your 5 Star Rating Jamie! :)

- Steve's Automotive Specialists - Millcreek
1

This place shows total disrespect for customers. They take advantage of people who don’t have many options, squeezing as much money as they can. Don’t trust what the staff says — they clearly don’t care about their customers. I came in with a simple flat tire, which couldn’t be repaired due to the location of the puncture. That was fine. But when offering to replace the tires, the attendant lied about having the ones I needed in stock. He told me it would take 1 hour, but it ended up taking more than 3 because they didn’t actually have all tires. I lost hours of my day due to their lack of transparency. And to make matters worse, if I hadn’t double-checked, I would have left with two tires of one model and two of another. After all that delay, they still had to remove the wrong tires and install the correct ones. While I was waiting, I overheard other customers complaining too. I get the feeling that many people with bad experiences don’t leave reviews — otherwise their rating would be much lower. In my case, they didn’t even try to make up for the inconvenience. They just took my money and moved on without a care. Avoid this place!

5

Steve’s Automotive helped me big time when I was having trouble on a Friday afternoon! I called a few shops and no one else could take a look. They even stayed past close to get my vehicle fixed. I needed a zero point calibration and also had a blown fuse they chased down. Very thankful for them helping me out and figuring out a complicated issue. Would highly recommend!

Thank you so much for your review and recommendation Ben! :) We are glad we could get that resolved for you!

- Steve's Automotive Specialists - Clearfield
2

I came in for an oil change and the advertised free A/C system check on my 2013 Crosstrek. They told me the compressor and A/C pressure were acceptable. I was then charged $250 for them to open the dash and diagnose the issue as a failed fan speed control switch — though I’m not even sure that work was actually done. After spending hours researching and testing things myself, I found the real issue was low refrigerant pressure, likely due to a leak. I jumped the A/C pressure switch, the compressor engaged, and I was able to re-pressurize the system — something a proper diagnostic should have caught. They refunded me when I returned and explained what I found, which I appreciated. But if I’m paying for professional diagnostics, I shouldn’t have to be the one doing the actual diagnosis afterward. The service for the oil change was great, and they had free drinks in the lobby. Maybe just don't go for the "free" ac check.

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