1

I am leaving a very negative review of Steve's automotive specialists. After spending over $10,000 on service for my car including a new transmission, it still doesn't work. The shop in Clearfield said I needed a new wheel bearing and hub to fix the problem, but again $2000 later my transmission is still not working. At this point I wouldn't let these guys replace my air freshener in my car. They upsell you on things you don't need.

Hi Hal — I’m really sorry to hear how frustrating this has been, especially after investing that much into your vehicle and still not having it resolved. That’s not the experience we want anyone to have. Because repairs like a transmission replacement come with warranty coverage through us, we absolutely want the chance to review what’s going on and make this right. It’s also important to us to understand what symptoms you’re still experiencing and how things progressed from the transmission work to the wheel bearing/hub recommendation, so we can confirm nothing was missed and that you’re being treated fairly. Please reach out to me directly so I can pull your invoice history, warranty details, and get you scheduled to bring the car back in at no cost or obligation for a re-check. If something related to the transmission or our installation is contributing to the issue, we’ll address it under warranty. Richard, Owner (801) 694-7936

- Steve's Automotive Specialists - Millcreek
5

Steve’s is the place to go for all your repairs new or old

Thanks for your review Etienne! :) It's our pleasure to help anytime you need auto service!

- Steve's Automotive Specialists - Sandy
5

Steve's has served us well with competitive pricing, honest evaluations, and profession service. Our latest "Check Engine" was diagnosed as a fuel issue, which pointed at our recent fuel refill. We decided to see if it would clear itself and there was no pressure to act. Instead they just advised "Call us if you need an appointment". We drove off, and it cleared up within a few more miles driven. We appreciated their "no pressure" professionalism.

It's our pleasure to help anytime Paul! Thanks for the review :)

- Steve's Automotive Specialists - Millcreek
5

Very friendly, and very efficient service for bad oxygen sensor on Lexus RX 350. Steve's used to be our neighborhood service station before Olympus High School took their land. Now that Steve's had to move further away we don't go to them monthly as we used to, but they are still great to work with.

Thanks for the review Ralph! We appreciate you still coming in all these years and for supporting us when you can :)

- Steve's Automotive Specialists - Millcreek
5

Excellent service! I would highly recommend using them if you have any maintenance or repair needs.

Thanks for your review and recommendation Robert! It's our pleasure to help anytime you need auto service :)

- Steve's Automotive Specialists - Hyde Park
5

Slipped us in super last second and saved our evening plans and perhaps our lives! Thanks you guys! Taden, you rock!

Thanks for the review Jesse! We are glad we could help :)

- Steve's Automotive Specialists - Sandy
5

Can't stress enough how much I trust these guys. Andrew n Kenneth are great service advisors who are very knowledgeable and you can tell they enjoy their job. I have nothing but amazing things to say about their technicians too. On more than one occasion when ive been stumped on my Mazda RX8 and Porsche Boxster S, they let me come into the shop and learn about the car to help me do my own work. Great crowd overall, and I'd trust them anyday. Edit: Kenneth gave me some amazing advice on how to even get into the service advisor career field which was very appreciated!

Thanks for taking the time to post this review Zosma! It's our pleasure to help anytime :)

- Steve's Automotive Specialists - Clearfield
5

Did a walk around with the mechanic, Brice. He showed me everything he was going to fix and why. After the repairs were completed we did another walk around so I understood exactly what was fixed and what that repair ment for the performance of my jeep. Perfect. Good folks, highly satisfied.

Thanks for the review Thor! It's our pleasure to help out anytime you need auto service :)

- Steve's Automotive Specialists - Santa Clara
5

I really like bringing my cars to Steve's. They do free diagnostics/ inspections. I like that they are honest and down to earth and super nice. They're always great with my kids, they have free snacks and they have courtesy Uber service incase you can't stay to wait for your car.

Thanks for leaving this review Alisha! It's our mission to make auto service easy and it's our pleasure to help anytime you need work on your car :)

- Steve's Automotive Specialists - Orem
5

The crew at Steve’s perpetually provides exemplary customer service. The transmission issue I’ve had with my vehicle was resolved expeditiously when it would’ve taken other shops an entire day to work on the same problem. I will continue to be a loyal patron!

Thanks for taking the time to post this review Randee! We are glad we could identify the issue quickly and it's our pleasure to help anytime you need auto service :)

- Steve's Automotive Specialists - Sandy
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists - Millcreek (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.