I am leaving a very negative review of Steve's automotive specialists. After spending over $10,000 on service for my car including a new transmission, it still doesn't work. The shop in Clearfield said I needed a new wheel bearing and hub to fix the problem, but again $2000 later my transmission is still not working. At this point I wouldn't let these guys replace my air freshener in my car. They upsell you on things you don't need.
Hi Hal — I’m really sorry to hear how frustrating this has been, especially after investing that much into your vehicle and still not having it resolved. That’s not the experience we want anyone to have. Because repairs like a transmission replacement come with warranty coverage through us, we absolutely want the chance to review what’s going on and make this right. It’s also important to us to understand what symptoms you’re still experiencing and how things progressed from the transmission work to the wheel bearing/hub recommendation, so we can confirm nothing was missed and that you’re being treated fairly. Please reach out to me directly so I can pull your invoice history, warranty details, and get you scheduled to bring the car back in at no cost or obligation for a re-check. If something related to the transmission or our installation is contributing to the issue, we’ll address it under warranty. Richard, Owner (801) 694-7936
- Steve's Automotive Specialists - Millcreek