Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
1

I took my car into their shop, after making an appointment, to find out why it was leaking water into the interior of the vehicle on the passenger side of the car. I suspected it was the A/C Duct but did not know. I was told by David, on the phone, that they would put the vehicle on the lift and would blow a blast of air into the drain and see it there was any obstruction. When I arrived after filling out the information about what was happening. I was told that they would not look at it but take it back to the dealer. When a heavy rain came, so did the water, same with the car wash. I read about this type of leak on U-Tube and each example suggest how to check the drains, window, sunroof and A/C. I just needed ,and I was refused the A/C checked. Sad because a good mechanic you can trust is one to continue visiting with automobile problems but they did not give me a chance to find out and I needed my vehicle fixed and possibly future repairs for other vehicles.

Ann after getting more complete details from you at the counter based off what you described it seems unlikely to be related to the A/C system, if it was it would leak anytime the A/C is on not just when it rains or at the car wash. You had also given us the information that the Dealer had done a repair to fix this issue and that the leak has still persisted. The only reason we suggested going to the dealer is that this issue may be under warranty and we don't want to charge you for something that could potentially be free and under warranty. Our goal is to only fix what's needed and to steer you towards the correct repair even if that means us losing out on some work. Feel free to call me anytime to discuss the situation. David (Manager) 801-406-7422

- Steve's Automotive Specialists - Orem
5

It was a good experience... however, I was having a diagnostic run on my vehicle and they said it'll be $167. They did a great job on the diagnostic and thoroughly detailed everything, but when I went to pick up my truck 2 days later they were going to charge me $304... settled on $250. Wasn't overly impressed in that end of things... An update, Steve made it right. Was called a week or two after the diagnostic and they had reviewed the problem. It is greatly appreciated thanks for the honesty!

Chris, I listened to the phone calls and reviewed the invoice history in our computer system and we discovered that there was indeed a mistake made on our part. After you authorized the diagnostic testing our advisor inadvertently added the wrong testing procedure to the invoice, please accept our sincere apology. I've asked the manager to call you and refund the difference between what you authorized and what you paid. If you have any questions or concerns please call me at 801-694-7936 and thank you in advance for your patience and understanding! - Richard (Owner)

- Steve's Automotive Specialists - Orem
5

Very kind people. My service was fast and I felt like they were honset with me. They gave me advice on what needed to be replaced or fixed, but made sure to not be pushy with me. Free mountain dew is always a plus too.

Thanks Weston! Our goal is to make auto service as convenient as possible and we're pleased we were able to deliver that experience!

- Steve's Automotive Specialists - Orem
5

Steve's Automotive Specialists in Orem is hands down the BEST automotive repair facility in Utah. After my first repair experience at Steve's, I committed to taking all of my vehicles there from that point forward. To put that in perspective, my previous repair facility, that I had gone to for years, was trustworthy, did great work, provided a 2-year warranty on parts and labor. Steve's took the whole repair experience to the next level. Not only do they offer a standard 3-year warranty on parts and labor, they are fast, very reasonably priced, and I have felt they have been nothing but 100% up front and honest with me, only fixing what needs to be fixed. And, to boot, both Bronson and Gary are incredibly pleasant to work with! Services: Auto engine diagnostic, General repairs & maintenance, Oil change, Steering & suspension repair

Thanks for your feedback Guy! Our goal is to make Auto Service Easy as easy as possible by being swift but reliable. We appreciate your confidence and we will always be here if you need anything!

- Steve's Automotive Specialists - Orem
5

Thank you for your review!

- Steve's Automotive Specialists - Sandy
5

Went for a second opinion because another shop was extremely high. They gave me a much lower price on the same work and great service. Will definitely go back.

Magie, we're happy we were able to provide a second opinion and help you save some money, thank you for your review!

- Steve's Automotive Specialists - Sandy
5

Professional, went above and beyond, friendly I truly can't say enough good things about them!!!! Service: Oil change

Thank you for your kind words Christy!

- Steve's Automotive Specialists - Sandy
5

Thank you for your review Lynn!

- Steve's Automotive Specialists - Sandy
5

Had a great experience with Steve's Automotive Specialists. They did a thorough review of my vehicle and got it done in the time promised. Would definitely recommend them! Service: Battery

Marci, your recommendation is greatly appreciated, thank you!

- Steve's Automotive Specialists - Sandy
5

Thanks for coming in Tanner!

- Steve's Automotive Specialists - Sandy
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists - Millcreek (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.