Their work estimates are much higher than most. The manager was rude and was unprofessional. He did not negotiate price and tried charging me 500 dollars to change LED headlights. I spoke of dealers estimating much less but he told me "highschool drop out mechanics at dicount tire dont compare to his."I thought that was extremely insensitive. Dont go here if you want to avoid absurd drama. Worst experience at an autoshop I've been to. Also he didnt care if you thought his estimate was fair or not, he was quick to throw back my keys and say"try another shop if you think I am pricey" Turns out he is pricey. I installed headlights myself after the arrogant communication he voiced.
Fred, our promise to our clients is to deliver the highest quality work at a fair price and after being in business for 44 years we know exactly how to deliver on that promise. As you know, there are always 2 sides to every story and your review is only 1 side of this one. Our manager remembers the conversation quite differently from how you've laid it out here. Regardless of that, it sounds like your #1 concern was the price and the truth is we could never compete with the price of you doing the job yourself. So, we're glad you saved some money and we have no hard feelings and wish you the best!
- Steve's Automotive Specialists - Hyde Park