Couldn't be more disappointed and livid at the same time! Had my BMW towed to them after it seized up and blew out tons of white, smelly smoke! Gave him all the information about what happened. He called a few days later and told me it had a catastrophic engine failure and needed a new engine along with other things for a total of $7K!!!!!! I only paid $5K for it, so I was not about to repair it. Called a scrap yard and 2 hours before they took it away, another mechanic looked at it - and actually DROVE it- and said it was the reservoir and pump for the Anti Freeze and there is Nothing Wrong With The Engine!!!!!!!! Glad I didn't pay $7K to repair what wasn't even wrong only to still have to do the antifreeze pump and reservoir !! Glad I got a 2nd opinion before throwing it away and getting next to nothing for it! The repair bill with be around $500! That's FIVE HUNDRED, not SEVEN THOUSAND!!!! How can you even call yourself a BMW Repair Shop?!?!?!?!?! WORST DIAGNOSIS EVER.

Working with Steve's was honestly the BEST auto shop experience I've ever had. They were on the phone for hours working with my warranty company. They explained everything to me. They sent updates with pictures showing what was going on, what they needed to do, and estimates on how much everything would cost. They were very nice and fixed my car up fast. Anytime my car has a problem from now on, I'm taking it to them. Thanks Steve's

Do not go to this place I had them do suspension and control arm units and supposedly the guy that did the repair had 15 years experience and didn’t know to use washers on aftermarket parts on the control arms we literally almost died merging onto the freeway if it wasn’t for a bump on the merge and knock the control arm off me and my family could have been dead the the mans name I believe was Mike Smith Michael Smith on the paper it’s said M Smith so Whoever works there that starts his first name with the M and his last name is Smith do not let that guy touch your vehicle whatsoever 15 years experience but doesn’t know to use washer on aftermarket parts for the bolts it’s only common sense but then yeah he claims to have 15 years experience these guys are a joke

Great place. Trusted honest mechanic, good prices, excellent work. Been there several times will keep going back.

Excellent customer service and good prices. I used to go to the shop in Salt Lake and was thrilled when they opened in Sandy, right about the time I moved south. They are now caring for the second car I've brought to them and I am pleased. I trust them and highly recommend them. Update, 2021. I’m now on the third car I trust to Steve’s. They are continuing to provide excellent service, fair pricing and friendly kind help to an old customer. I continue to recommend them to anyone who wants to drive a well maintained vehicle for many years.

Great service on my old suv. Good informative communication on parts that were just falling apart.

Excellent company, does a lot of work for us and always do good, honest work.

I received excellent service from Doug’s Master Auto Care! My vehicle was serviced properly and promptly, and for a fair price.