My daughter drives a 2007 VW Jetta that we bought for her about 2 years ago, her first car. She's a good driver and takes pretty good care of "Fernando" her name for her car. About a month ago she started mentioning that her car was having a hard time shifting gears so I suggested, after reading the Google reviews that we take it to Steve's Auto to have them check out the transmission for us. I had never been to Steve's Auto before and after having a less than pleasant experience with other auto shops in the area we decided to give someone new a try. We dropped the car off with Randy and within 2 hours he had diagnosed the issue and called me back to let me know what the options were for fixing ol' Fernando. I wasn't charged for the diagnostic work done for the transmission or for the time that Randy took researching our options. The bottom line is that we were treated better at Steve's Auto than just about any other shop I've been in, including the dealership where I've bought multiple new cars. Although Fernando's time has come and he'll be heading off into the horizon we'll definitely be bringing our other vehicles back to Steve's Auto. One of the best experiences I've had in years.
Thanks for leaving this review Brandon! We really appreciate you taking the time to do it, we try really hard to give the best service possible and we know that's a tough spot to be in trying to decide whether or not to replace a transmission on a European car. Glad we could help out!
- Steve's Automotive Specialists - Clearfield