I’ve been indifferent about writing this review, but it’s been a couple of weeks and I’m still as frustrated as when it happened. This is my experience, and I believe people should make their own judgments, but I’m just putting out some facts and have all the paperwork and photos to back it up. And yes, I now realize how easy of a piece this is to fix which makes this whole thing that much more frustrating. I’ve used these guys a couple of times and had, what I thought, was a good, trustworthy mechanic. Last year I bought an older Tundra and took it here to have it inspected and fixed. There were definitely things wrong with it and even though I was quoted lower at another place, I went with these guys because they came recommended by close friends. One of the problems that I had is that the heat plates or flange on the muffler rattled, which was more just annoyance than anything. They charged me for the part and fixed the problem last summer and for awhile it was fine. During the hot days this summer, it started to make the sound again. Given that they offer their lifetime guarantee, I made an appointment and took it back in to get fixed. They did their free inspection and then quoted me to REPLACE the flange, which was the piece that was rattling. I paid the $93 and left with no more rattle. Within 2 days the sound was back. After looking at the picture on the quote they gave me, I crawled under my truck and found the piece they said they were replacing to be same old rusty part with a brand new 10 cent bolt in it. This is when my frustration really started. I talked to some people I knew about the situation. The receipt that I have says that they REPAIRED the part, instead of REPLACED the part like I was initially quoted for. So I thought, okay, they probably charging me their hourly labor rate, the $93, and put a new bolt in thinking it would do the job, which it didn’t. So I took the truck back in just to find out I was right. They offered to replace the piece and not charge me their labor fee but I would have to leave the truck for a day so they could find the right piece, which they couldn’t quote me for at the time. So this is what I was looking at. A place that offered lifetime guarantee, “fixed” this piece last year. It started making the same noise so I brought it back, got charged more money only to have it keep making noise. Now I was told I’d have to leave my truck for a day, which would be 4 times being there, so they could find the correct piece, which they couldn’t quote me at the time, so I risked not having my truck, being charged a ton for a part, and if it was too much then I’d get the truck back, not fixed. As a full time nursing student and full time employee, I left with the rattle, stressing that my next free day wasn’t until December. I came home crying from frustration to find my 80 year old neighbor outside. He asked what was wrong. 3 days later he had ordered the part for $22, crawled under my truck and fixed it himself. It’s been 2 weeks and no problems. I don’t believe this is a bad place, or bad people, but I do believe it’s about the money and that’s what I got. I personally will not be going back or recommending, solely due to the fact that I don’t trust them, but you should make that call for yourself. Also, Rich Heidt I ran into the same thing. No masks were being worn. Pictures: 1st - piece they quoted to replace, 2nd - the quote, 3rd - the bill, 4th - the new bolt for $93

I drove from Chicago to salt lake and my transmission light came on. I called 3 shops and all told me I needed an appointment or that they couldn’t service it until the next day. Steve’s immediately answered and told me not to worry and just bring my car in as soon as I can and they would check it out (amazing) they ran my codes in my car and were absolutely so nice and made me feel comfortable leaving my car with them. They came back and told me everything looked good and that my car was good to go. 10/10 service. If you ever need your car checkout I totally recommend. I’d gladly bring them all the donuts if I could! Service: Transmission

Steve's Automotive Specialists was recommended to me by a friend. They far exceeded my expectations! They were kind and professional. I had to get my brakes replaced. They explained everything to me thoroughly. Their inspection diagnosis and recommendations go right to your phone through a text, which was really convenient. My car was finished same day, really fast. I saved a ton of money using Steve's Automotive Specialists. Also, Kim at the front was so kind and helpful! Service: Brakes

I got to say I like Steve's, I usually go to the dealership but that usually takes booking an appointment then having your car gone all day. So I decided I would try Steve's, and I do not regret it at all! They were able to get me in diagnosed and fix all in an afternoon. Another thing I noticed as I was sitting in the lobby waiting listing to the technician help others is, yeah the prices may seem high, but the quality of parts they are using/recommending are good quality. Not some knock off or used part that I may only get 20,000 miles out of instead of an expected 50,000 miles if it was a high quality part. Service: General repairs & maintenance

I knew that we need some work but it was way worse than expected. Steve's helped figure out what to do and charged a fair price. The car was done that day and runs like a champ now. Thank you!! Services: Steering & suspension repair, Wheel alignment

Was recommended Steve's by a coworker and I am happy I went. The staff was friendly, and the estimates were a fair price. the communication between the technician and I was simple and effective. Will definitely use Steve's in the future. Services: General repairs & maintenance, Auto engine diagnostic

Great place to check out your car, I love how they email you a detailed inspection with pictures and everything. You can even choose to accept the repairs through the email, it's great!

They have loaner cars so if your car takes a little longer like mine it's all good cuz you still have transportation!!