(Translated by Google) 12.8? (Original) 12.8？

Went in to get my Mini Cooper looked at, the customer service is INCREDIBLE, they are so kind and very helpful, though, they do charge a (my opinion) ridiculous amount for services, they said to have my car serviced it was going to cost around 7,000$, that’s more than I paid for the car, though I will say, they diagnosed the problems that I have and helped me figure out what to do, I just would rather do it myself, then pay my life savings for a couple simple jobs.

This place is very dishonest. I brought my car in for a “free” diagnostic test and they called me and said that they needed to do further testing which will be $199. I told them no and when I got my email explaining the repairs I needed done on my car (my car is worth maybe $3000) it was almost $6000. I took my car to another mechanic and they confirmed that the work they said needed to be done was not true. I only had $300 worth of repairs needed. Pretty bad business practice on Steve’s Automotive. Don’t waste your time and money here. Edited to add- I did however get my oil changed by them and just recently was having very odd sounds coming from my engine. I took my car in to my mechanic and he said that Steve’s never hooked up my hoses to the engine after the oil change. Can’t even do that right!!

They doing amazing job every single time.Thank you for being professional.

Shane was phenomenal through the whole experience, never pushed for an upgrade on anything, and explained options and timeframe. He kept me updated on service, and calmed me down when more problems arose and explained how/when to fix them. Definitely recommend them, A+.

Made an online appointment for a full synthetic oil change on my Mitsubishi. Then called to add a tire rotation. They were very friendly and were able to get the pil change and tire rotation done while I waited. Definitely will be back!

I had my work van towed to Steve’s overnight after it broke down. The next morning Toby called and I explained what the issue was over the phone. He took a look at it and within an hour or two called back with a good estimate. Two days later my van was ready for pickup. 🙌🏼

Really great professional service. They got me an Uber to and from the shop since my car was there overnight.

From start to finish, this was a great experience! Shane was beyond helpful, patient and knowledgeable. I WILL recommend Steve’s to everyone!