Steve's Automotive Specialists
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

Went in with some grinding noise in my car.Turned out to be my rear brake shoes has cracked. They also found that my radiator was leaking and broken as well. I probably didn’t need to get radiator done at that time, but I did to save myself down the road. Toby and Nathan are nice to work with. No one likes ha wing car problems, but when you do, you want your car back quickly. They got my radiator and brakes done the same day and my total was about $1900 (about $500 for brake shoes and the rest was the radiator, hoses, etc). I’m not sure how these guys compare price wise to others, but I use them for convenience and have overall had good experiences. (Last year my timing belt snapped in a different car and had to re-do engine ($5000, but cheaper than having to buy a car) they were helpful during the process that time as well.

Thanks for your review Loren. It's our goal to provide safe and reliable transportation for our customers, we are pleased we could provide that as well as a quick turn around. It's our pleasure to be of service when you need us. Thank you!

- Steve's Automotive Specialists
4

Changed oil and replaced headlight bulbs. More involved than it sounds! I like that I can feel confident as a female that they are doing a great job and not taking advantage of me! I trust them to do my cars repairs.

Thanks for your review Sharon! We appreciate your confidence and we will always be here to take care of your vehicle. Thanks! :)

- Steve's Automotive Specialists - Sandy
5

Very friendly staff and professional. They took the time to explain details to me & not talk to me like I’m an idiot. Very thorough in checking out the overall car not just a problem you came in with. They always work hard to give me the best cost outcome. You guys are awesome! I moved to Orem but I still come all the way to the Sandy location because I know my car & know how much I depend on it for work. They always take great care of me.

Thanks for your feedback Annette! Our professional team will always take the time with the details so you can always make an informed decision about your vehicle. We're pleased we could help and we'll always be here when you need us!

- Steve's Automotive Specialists - Sandy
5

Thanks for your 5 Star Rating Jolene!

- Steve's Automotive Specialists - Clearfield
1

Took my Audi in here to get my brakes replaced, which they were able to do. But in the process they managed to drop my car off of whatever it was on for the service… which ended up causing damage to my back drivers side door to the point that the door wouldn’t even open. They paid for the repairs but the damage is still highly noticeable. Couple of months later I go in to get an oil change. They recommended 2 new tires, so I agreed and told them to proceed. They put the WRONG size tires on my vehicle and now are recommending I come back in and get the right size. From my experience this location deserves less than 1 star, and I personally will never have a vehicle serviced her again!

Mario, it sounds like your still upset about the body damage to your Audi and were truly sorry about that. We paid to have it repaired and you told us you were satisfied with the results. If that has changed all you have to do is tell us and we'll do whatever it takes to make it right. Regarding the tires, we reviewed the digital inspection reports we had sent you and based on the records we found that we had previously replaced 2 tires and the last recommendation which you mentioned was to replace the remaining 2 tires (the 2 we didn't replace) since the tread depth on those tires are 3/32 (the point that tires should be replaced based on industry best practices). We'd love the opportunity to make things right with you so please reconsider allowing us to do so! - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Clearfield
5

Fantastic!!! My first experience with a shop that totally keeps you updated throughout entire process of repair and very reasonable and knowledgeable. I spoke with Nate and Toby several times a very pleasant experience. I am not from Salt Lake, I work in the area as an over the road trucker, they text you and give you pictures and updates. Thanks again Nate

Thanks for your review Jeremiah! Our goal is to give our customers as much information about their vehicle as possible which allows then to make informed decisions. We are happy we could be of service :)

- Steve's Automotive Specialists
2

I give it only 2 stars for this service. In the past I have used them many times and would rate it 5 stars. They seemed through and honest except when I finally picked up my car after 3 weeks in the shop. They did give me a loaner car for that length of time which I appreciated. When I did pick up the car, the cashier at the front assured me that he had a senior service guy drive it around beyond a simple test drive to assure everything was fine. He said it drives like a dream. Well, as soon as I pulled out of the parking space and turned the wheel I heard a noise. As I turned around to drive it back into the space the noise what appeared to be from the steering wheel continued. When I returned to the front desk guy and began to tell him of the noise, a service guy standing next to him told me it didn't make that noise in the shop. My reply "it didn't make that noise when I brought it on 3 weeks ago." I was very very angry! They did immediately look at it and determined it was a faulty new part they put on and will order a new one. He assured me I could drive it now with no harm to the car. They will call me when they get this part in and ready to replace I do expect that it will be done the same day I bring it in and it will be soon. In my opinion Steve's Automotive should fire the service tech who lied to the front desk guy.

Nancy, I'm very sorry there was an issue when you picked up your vehicle. I wanted to add that I don't blame you for being upset because I know that given the circumstances I would have been very upset too. I inquired and discovered that someone did in fact test drive your vehicle and failed to report the noise to the advisor. It appears to have been an honest mistake and I sincerely apologize for the extra hassle it caused you. If you will allow us the opportunity we will be more than happy to do whatever it takes to make it up to you. I hope that our good service in the past may be worth enough for you to forgive us on this one occasion. Please call me directly if you have any other questions or concerns - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Sandy
5

Fast efficient service fir emissions and renewal.

5

Very happy customer! They were really honest and very thorough. They walked me through what my car needed and honored my discount and helped install a new oil pan we’d purchased ourselves. I will definitely go back for future car repairs!

Thanks for taking the time to report your feedback Blaire! We really appreciate it and we're happy we could get you fixed up!

- Steve's Automotive Specialists - Orem
4

Will go back very friendly and very thero with the diagnostic

Thanks Christopher! We appreciate your review!

- Steve's Automotive Specialists - Orem
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.