Got told over the phone the preliminary inspection was free. Ended up having to do the “Level 2” inspection. They said it was the fuel pump and filter. Quoted me like $1,090. I declined and paid $230 for the inspection. Told them I’d move my truck asap. Same evening my buddy came and was going to tow it for me, but he wanted to try to tap lightly on the gas tank a few times with a rubber mallet and it started right up. Drove it home. Drove it this morning too. My truck works fine now. Be careful where you go. Point of the story I didn’t feel like these guys really cared about my old truck and tried to overcharge.
Drewski, thank you for your feedback as it's always appreciated. It sounds like everything we said was correct. 1) The preliminary inspection was free, as it always is. 2) The diagnostic testing which you authorized in advance was to confirm exactly what's wrong with your vehicle so you're not guessing, just like a doctor doesn't assume what's wrong with a patient before they perform surgery. This testing takes time and skill and unfortunately we can't offer it for free. 3) If you have to hit your fuel tank & fuel pump with a rubber mallet to get it started, that's fairly substantial confirmation that you have something in need of repair in order to prevent you from getting stranded or having your engine stall while driving, which could be dangerous.
- Steve's Automotive Specialists - Sandy