Very good mechanics, I've been to them multiple times now for mostly routine maintenance. Very accommodating paying for Uber wherever you need to go and picking up and delivering car to your home. They have a Costco contract giving Costco members 15% off. I don't and won't go anywhere else.

They gave me a Great price, better than I've had in years!

Absolute 10 for sure. We've been with you guys for a long time and our kids go to you as well. You're thorough and service oriented. With us living in another county, you guys have always worked to accommodate our transportation issues. It's difficult to find good service these days but you guys exceed the mark. 11 out of 10.

Refused to quote me a price over the phone I'd heard good things about Steve's. I need a specific (not uncommon) a/c repair and called to get a price estimate. The guy on the phone was polite but did all kinds of phone gymnastics to avoid giving me a quote--telling me to "just bring it down, we'll take a look" I told him I just want to know what he'd charge for this specific job. After more gymnastics, I flat out asked- "so are you refusing to give me a quote over the phone?" Yes was his answer. I understand he wants people to spend their time to come to him blind with no idea of what the work might cost. But I'm looking for a mechanic that can give price estimates for a specific job, even if they give a disclaimer that new/other stuff might be found--no problem, that's normal. But refusing to give a quote / estimate for specific job is not.

Very customer service oriented. Took the time to really review what was wrong with my vehicle and provide details on what was actually wrong.

AVOID THIS SHOP AT ALL COST... Last week I went in to get my wheel bearing replaced on my Tacoma, and the shop found a leak in my steering rack while in the shop. Since I love my truck I said sure let's go ahead and replace both while I'm hear. Toby, the gentleman working the front desk came across as a very genuine and kind person so I trusted what he quoted me at and went ahead with the work. After chatting with a few buddies in the auto repair industry it came to my attention that their quote of a "multi-day install" for my rack was blown waaayyy out of proportion as no shop could justify any time over 5-6 hours of labor. My original quote for labor alone was somewhere around $2,300. Every other shop I talked to in the valley couldn't get the bill for labor higher than around $900, something wasn't lining up. I produced multiple quotes, and labor estimates from systems that about every shop uses in the state to show Toby that they were hosing me on labor. After some back and forth, with Toby trying to keep my bill at a ridiculous price by adding on BS warranties etc I told them I was going to the Consumer Protection Bureau. Eventually after half a day of back and forth and STAYING FIRM they accepted that their labor time was way above what was warranted for the job, and dropped the labor cost down to somewhere in the $700 range. Being able to drop the labor from over 2k to around 700 is a perfect example of how this shop cannot be trusted in the slightest. My original bill with them was around 3,700 before signing up for a Costco membership to get 500 off, I left paying around $2,300. Something shady is going on with this shop.

Took my 1995 Volvo T-5R in for an oil change and for those guys to do a check on my car. They found the turbo oil line was leaking, and transmission cooler lines were leaking. They gave me the price for the repairs which I felt was reasonable and they had my car done and repaired at the promised time. I plan on using the shop with all my vehicles with the way they treated me, kept me up to date with repairs and their fair pricing.

I have taken my truck to here for about two years. I never was impressed by how I or my vehicle was treated and this last time I took my vehicle there will be the last. I Took my truck to Steve's automotive with loud squealing noises coming from all four tires, they told me they did not look into that issue because they could not replicate the squealing noise. I cant drive the truck 10 feet without hearing the squealing. They took 2 weeks to fix my A/C and then they charged me over 200$ to tell me what I already knew was wrong with my HVAC modulator. I had several other issues I asked them to fix and they said my vehicle has too many miles or its too expensive to worry about fixing. There prices are high and the work they do is not honest. I would definitely not recommend taking your vehicle to Steve's automotive in hyde park. I also had a coupon for 60$ off that included the AC charge and they did not except the coupon.

Came in because all the lights on my dash came on like a Christmas tree, just before heading out on our 500 mile drive home. Diagnosed and fixed in 45 minutes. Wouldn't even let me pay since it was just the battery cable that had cone undone.

Great service, in and out.