May 16, 2026 I was on a cross-country work-related trip and had driven my Volvo S90 from Virginia when it suddenly broke down with serious battery, AC compressor, and serpentine belt and pulley issues. Chip and his team of mechanics worked for two days straight to get the car back to working like new and for a fair price. What sets this garage apart (from the several I've experienced in my life!) is the combination of expert knowledge, up to date dignostic and repair tools, honest and completely transparent communication about issues with your vehicle and options for solving them, and a friendly, empathetic attitude towards customers. Donny - the mechanic (certified for repairing European cars) who worked on my Volvo car impressed me with his "let's get to work and solve this problem!" attitude...he figured out what needed to be done and went ahead and did it. It is refreshing to see such kind of dedication, thoroughness, and skill...as I told Chip (Service Manager) on my way out - "I would like to take a photo of you...just to remind me of what "Excellence-in-the-work place" looks like once I and my car are back home in Virginia. As a customer coming in with major car problems into this garage - I drove out with a new confidence in my car and a sense of gratitude for having been treated so very respectfully, empathetically and I'll even say - compassionately! This garage and Chip and his team have my highest recommendation and respect. Thank you Chip and Donny. Dr. Parv Sethi Virginia
Thank you so much for taking the time to post this review Dr. Sethi! It was our pleasure to help :)
- Steve's Automotive Specialists - Santa Clara