1

Charged me $450 for an hour of work

Hi Grayson, thank you for taking a moment to share this. I’m sorry to hear you felt the charge didn’t line up with the work performed — that’s a frustrating experience, and I understand why you’d be concerned. Labor pricing can vary depending on the type of repair, diagnostic time, and required parts, but you deserve a clear, straightforward explanation of how your total was calculated. I’d really appreciate the chance to review your invoice with you so we can walk through it line by line and make sure everything adds up and makes sense. Please feel free to reach out to me directly. I’m happy to go over the details and re-evaluate the repair performed on your vehicle so we can ensure you’re getting fair, honest service. Richard Owner (801) 694-7936

- Steve's Automotive Specialists - Millcreek
5

Easy to schedule, fast & professional service at fair prices. We have relied on Steve’s Automotive for maintenance and repairs for decades.

Thank you so much for supporting us all these years David! It's our absolute pleasure to help anytime :)

- Steve's Automotive Specialists - Millcreek
5

I will always support local businesses over big business, and Steve's Automotive Specialists is one of the reasons why. I live in the neighborhood where Steve's is located and brought my car in this morning for a quick repair. My car was not safe on the road and no other auto place could fit me in this week. Steve's had my car in and out in 10 minutes and didn't charge a dime because it was a simple fix. They have my business for life.

Thanks for taking the time to post this review Brenda! It's our pleasure to help anytime you need auto service :)

- Steve's Automotive Specialists - Santa Clara
1

Rips off young kids and mothers. They charged my wife's kid $4230.00 for a $900 max timing chain including labor

Hi Richard, thank you for taking the time to share this. I’m truly sorry to hear that your family feels taken advantage of — that’s the last thing we ever want for any customer, and especially for young drivers or parents trying to help them out. Pricing concerns are serious, and I want to address this directly. A timing chain job can vary widely depending on the vehicle, parts involved, and any additional damage found once the engine is opened up — but the situation you’re describing deserves a closer, transparent review. I’d really like the opportunity to look into the repair details with you and your wife’s son so we can clarify exactly what was done, why, and whether any part of the bill needs to be corrected. Please reach out to me directly. I’ll personally review the repair at no cost or obligation, and we’ll make sure you get clear, honest answers. Richard Owner (801) 694-7936

- Steve's Automotive Specialists - Sandy
4

friendly, competent, clean

Thanks for your Review Allison! :)

- Steve's Automotive Specialists - Millcreek
1

Do not go here they lie and try to find little things and say things are wrong that are not just to take your money!

5

Thanks for your 5 Star Rating Nancy! :)

- Steve's Automotive Specialists - Millcreek
5

The shuttle service was nice and really helpful

Thanks for the review Nick! It's our mission to make auto service as easy as possible :)

- Steve's Automotive Specialists - Sandy
5

Kenneth at the Clearfield location has been amazing to work with! The diagnostics were extremely thorough. They replaced the upper control arms and lower ball joints same day. I did the brakes myself and was pleasantly surprised to see they used Moog parts. I was recommended to Steve’s from a friend and I would recommend them to anyone looking for an honest shop.

Thanks for taking the time to post this review Kevin! We are happy to help anytime and we greatly appreciate your recommendation :)

- Steve's Automotive Specialists - Clearfield
5

Steve’s has impressed me over and over again. I’ve had to take my car to them twice now. And every-time they are kind, flexible, quick, and high quality. They treated me with so much respect, answered all my questions, gave me honest quotes and kept their word on everything they did. I didn’t feel taken advantage of like I do with most mechanics. They also offer free diagnostics and uber rides if you need them which I feel sets them apart from anywhere else in the valley. Their pricing may be high but I got quotes for both repairs I needed from them, and a handful of other places to make sure I was paying the least and Steve’s charged me the least every time. Will definitely be keeping my business with these guys for any car repairs in the future!

Thank you so much for taking the time to post this review Mercedes! It's our pleasure to help out anytime you need auto service! :)

- Steve's Automotive Specialists - Sandy
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists - Millcreek (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.