Amazing staff and service! 2005 Reno Suzuki S. I initially brought my car to Riverton Suzuki to have the interior heating control switch checked. I waited a while till a service rep approached me from inside the showroom, while others in the service bay walked past me to their station. I explained my situation, when the rep asked me to come back tomorrow since they're busy... at that time a customer who had happened to overhear me suggested I check out Steve's Automotive Specialist. I followed up by researching online, read customer reviews and decided I submit a request to schedule an appointment. Two days later, I was visiting their location. My initial conversation with Dave was positive and confident they were able to help me. Upon assessing my initial situation in the vehicle, (heating control switch) Nate returned to explain what needed to happen and my options. Nate also discovered a few other mechanical issues that I was aware of, though wasn't a priority. After discussing my options, associated costs and repair time, we agreed to have the work completed. I was surprised when Dave called three business days later to acknowledge the parts arrived and they are able to complete the work. The work required my vehicle remain overnight which wasn't a problem because Dave arranged for a ride to my place of work and home. Thanks to Jared, and their shuttle service, he also picked me up the following day (on time!) to return me to their shop. In additional to having an amazing staff; Dave, Nate, Jared, and Richard, they know how to treat their customers and not once had either of them made me feel like an idiot (I know little about automotive) when I was explaining my situation to Nate. Long story short, if you are in the market for a reputable, honest and friendly automotive repair service, you owe it to your car and you to stop by and check them out! You'll be presently appreciative of their lifetime warranty guarantee on their services. Thanks guys, I look forward to continuing my automotive relationship with your establishment! Gary.

My car started acting up very randomly right before I was to go on a trip (Murphy's Law). We called Steve's and they got me in right away and were able to completely fix my car in a few hours. They even gave my daughter and I a free shuttle ride home while they were working on my car and said they would pick us up again once it was done if we needed it. The driver was so kind, especially once we pulled into my driveway at my house and I realized that my house key was left on my car key ring that was back at the shop! His response was "it's no problem will go and get it". So we got not one but two rides home. Everyone at the shop was very professional and the most important thing is that my car is working great and I've have no problems with it since they fixed it! They even called me a few days later to make sure I was happy and that the car was still working properly.

I was recently visiting relatives in Utah when my water pump went out on my 09 toyota sienna. We had to leave in two days to return home. A relative recommended Kelly at STEVES AUTO, I took my car in the next morning and Kelly was very sympathetic with my plight. Even though he had a shop full of cars he took mine in and had the repairs done by that evening. I drove the toyota home across the hot desert without a problem.. Thanks for the great job Kelly and your friendly service.

i went in to doug's because he told me he can do a quick check up "for free". after a day or so i go back to the shop to figure out what he had found out. He told me a few issues then charged me money for work i had no idea he had done nor told me about till it was time to pay him. His receptionist then told me i'm lucky for him charging me as much as he did because the price i paid was for less labor then he put in. After paying him i had no money left and was actually negative in my account. He also tried to make me purchase a carburetor through him for $400 some odd dollars, after i told him there are some for way cheaper he tried to make up excuses that i should just go through him and end up paying $800 plus just to fix my carburetor. Complete rip off. Don't trust this place or what they say.

They quoted me one price and when I went to pick it up, they charged me significantly more.

I have used them for years for Oil changes in my diesel car, Have always been great to work with and charge a reasonable price. Around $40.00, I don't know if ownership changed of what the difference is but my last oil change was $76.00. For AN OIL CHANGE. They were rude about it when I asked why the price was so different. BEWARE AND ASK FOR PRICING BEFORE YOU JUST ASSUME THEY WILL BE FAIR WITH YOU...

Over and above help in a crisis! My wife and daughter were on a Colorado to California road trip when a severe rainstorm and winds pushed the windshield wiper mechanism out of alignment. I directed them to Steve's (based on google maps and the good reviews). They arrived in the afternoon to a very busy shop. The mechanic (let's call him "Steve") took a quick look, determined it was a loose mechanism, and aligned and tightened the bolts so they could get on their way. But not before checking the fluids and adding a bit of oil! Road trip disaster averted. Thank you Steve!!!!!

I took in my newly bought used car to Steve's yesterday (8/27/14) to check out that everything was working well. They were very thorough, honest, and professional. They took about half an hour to explain to me exactly what was going on and what their recommendations were, then when I said that I didn't think I could afford the repairs right now, they told me what I could do to keep myself safe and my car in working condition until I could afford the necessary repairs. They emailed me this morning with a bid on the repair costs and furthermore told me that they had investigated the engine further and found that I had a timing chain rather than a timing belt which meant it wouldn't have to be replaced, saving me some money. They guarantee their service on your car for 36,000 miles or 3 years (whichever comes first). I wholeheartedly recommend them!