Reviews - Page 107 - Steve's Automotive Specialists

Guy W

6/28/2022

Steve's Automotive Specialists in Orem is hands down the BEST automotive repair facility in Utah. After my first repair experience at Steve's, I committed to taking all of my vehicles there from that point forward. To put that in perspective, my previous repair facility, that I had gone to for years, was trustworthy, did great work, provided a 2-year warranty on parts and labor. Steve's took the whole repair experience to the next level. Not only do they offer a standard 3-year warranty on parts and labor, they are fast, very reasonably priced, and I have felt they have been nothing but 100% up front and honest with me, only fixing what needs to be fixed. And, to boot, both Bronson and Gary are incredibly pleasant to work with!

Thanks for your feedback Guy! Our goal is to make Auto Service Easy as easy as possible by being swift but reliable. We appreciate your confidence and we will always be here if you need anything!

- Steve's Automotive Specialists - Orem

Nancy

6/27/2022

Thank you for the great review. We're looking forward to the next time you come in so we can help you as best we can.

- Steve's Automotive Specialists - Santa Clara

Cat N

6/26/2022

Sometimes you don’t realize these kind of establishments are taking advantage of you until you go to a new place to get your car serviced. Take the time to read your owner’s manual to know what your car actually needs done. Second opinions also go a long way. I was quoted $600 for a repair a while back that only ended up costing me around $250 at a near by jiffy lube.

Cat, I'm very sorry you feel taken advantage of. The truth is that many 'quick lube' services are going to be about 1/3 to 1/2 of the price of a professional shop. Very similar to how a Honda will cost $40,000 to buy and a Kia will cost about $15,000. Is Honda taking advantage of unsuspecting victims who are unwittingly overpaying for the same thing, or could there be a genuine reason a Honda costs more than twice as much as a Kia? It seems that one of two possibilities led us to discussing this review. 1) We explained the service we were recommending and why it was important to do it the way we do it and not the way quick lube shops do, and you simply didn't believe us. 2) We didn't explain why it matters to perform the service the way we do verses the quick lube shops and without that knowledge you think you're getting the same thing for less than 1/2 the price. If it's case #1 there isn't much we can do because you're free to believe whatever you want, however, if it's case #2 then we failed you because now you believe a quick lube shop provides the same quality of service as a professional shop and this just isn't the case, and I can easily prove it. I would be happy to discuss this further with you any time, please call me at 801-694-7936. - Richard (Owner)

- Steve's Automotive Specialists

Paul K.

6/17/2022

They replaced my A/C compressor for my Honda Civic and forgot to tighten the two bottom bolts. The car made a helluva noise starting out. I neglected to notice the noise cause I was focused on the A/C. Their price was high and the quality was low.

John Zupon

6/16/2022

Poor customer service and communication skills.

kevin larsen

6/10/2022

Excellent service. Honest dealings. Super friendly. Could be charged me another $300 but we’re up front about it not needing a new starter.

Thank you very much for the review. We strive to stay honest in our dealings with our customers. It was a pleasure doing business with you and are looking forward to the next time you come in.

- Steve's Automotive Specialists - Santa Clara

Tony Pisi

6/4/2022

These guys did an amazing job on my vehicle. Great price, great quality of work, and great people. J Allmendlinger got all the necessary maintenance on my car. The service speaks for itself. Driving my car out of there felt like driving a new car. Thank you so much! Services: Engine repair, Brakes, Steering & suspension repair, Tires, General repairs & maintenance, Transmission, Auto engine tuning

Thaks for your feedback Tony! Glad to hear we took good care of you! Jimmy is amazing and we're blessed to have him :)

- Steve's Automotive Specialists - Clearfield

Vaun Dutch

6/4/2022

Thank you for your 5 Star Rating Vaun!

- Steve's Automotive Specialists - Clearfield

Timothy Elliott

6/4/2022

They were able to get me in super last minute and diagnose the problem very quickly! Definitely coming back!

We're so glad we could help Timothy! Our goal is to Make Auto Service easy and were pleased we delivered that experience. We will be here anytime you need us :)

- Steve's Automotive Specialists - Clearfield

Macenzie Cunningham

6/4/2022

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