It took 3 days for an oil change. Still waiting for a diagnostic. 6 bays open with 5 people standing around doing nothing!! "Well, we're really busy today ". I took my car and went elsewhere. Terrible service!!! Never use them!
Kay, I’m sorry the timing and communication left you with such a frustrating impression. Your oil change was completed on the first day; the additional time was needed to perform a proper diagnostic, and we should have explained that distinction more clearly. I also understand how the activity in the shop may have appeared from the waiting area. Please contact me directly at 801-694-7936 so I can review your visit and better understand where we fell short. —Richard, Owner
- Steve's Automotive Specialists - Sandy