i gave this place a shot ironically when i got their mailer earlier in the week; i was driving home when my window suddenly went haywire and decided to go down on its own. when checking in i spoke with a lovely woman behind the counter, but once checked in and spoke with Randy, he seemed to be in awe that my window would just go down on its own. as a female, i already dread situations where i can be taken advantage of or made to feel inferior because im not educated in a topic that is male dominated, so getting this treatment wasn’t shocking but not appropriate/appreciated. i was at the shop for roughly an hour or so before randy spoke with me again, informing me that “both window motors needed to be replaced due to water damage and they could not get my window but because the “scissor mechanism” that carries the window up/down was stuck because of the motors.” he proceeded to tell me that it would be $940 to fix the issue but assured me they could have it done in a day and get the parts. i asked for a breakdown and was shown the prices for both motors and the labor costs + hazmat fee. i was shocked and asked how this could happen with BOTH motors and Randy’s response was “well you’re the electrician, you tell me” (it was brought up in conversation that my day job is as an electrician), i was floored with this response. i called my husband and our hands were tied, as i needed my window up during this winter weather, so i took their loaner and left my car since i have to be to work at 6am. very stressed about the money i was about to spend i came into my work and spoke with my boss about the situation and how i was spoken too. he quickly pulled up my car make and model, searched the parts on auto zone, and since the car specialist wanted to knock the electrician, he would fix it- needless to say i called steve’s automotive and declined them starting to work on my car and picked it up after work. upon getting my car back, it didn’t look like they even investigated my door/window. i had a lint roller and some change in the door and nothing was moved, if they had taken the panel off, those things were sure to have fallen out, suspicious… the real kicker is that my boss fixed this issue in less than 30 minutes and the issue was nothing close to the motor, all i needed was a new door window switch control panel (which is $110). proceed with caution.

I Have had multiple bad experiences taking vehicles here. They always “find” a bunch of problems that need fixed when realistically they are just basic things to check. They want your money.. The guy I talk with at the front desk was very rude to me and his co workers, yelling and cussing and such.

Although I got a small lecture on getting oil changes from more trustworthy places, even though I don't have all the money in the world to spend, I took it well and realized they were giving me good advice. And they have helped me a ton with getting my car healthy and fixing necessary things. I appreciate that they send pictures of what's wrong and they don't try to make extra money by fixing things that are unnecessary. They also informed me that other than what they fixed my car is in great condition which only reassures me that they're not trying to "fix" unnecessary stuff.

Incredible service. They even offered another car to use for free over the holidays. Will use them again.

Have been to multiple Steve's automotive locations now, Hyde Park and Clearfield. They have always done great work, and helped me out with a loaner car when I had to wait for parts this time.

They performed a pre-purchase inspection for me and were extremely thorough. It gave me a lot of confidence going into one of the biggest purchases of my life.

Been a customer at this shop for many years when it was previously Doug's Automotive and was always highly satisfied. After Doug sold the business last year, I wasn't sure where to go for service, but I received a letter in the mail from Doug personally, explaining why he had selected Steve's, and giving them his full endorsement of quality. This crew has serviced my Outback 3 times now and I've been very happy with the professionalism, honesty, quality of work, pricing, and wait times. When you make an appt with them, they keep it! (They don't make the appt and then make you wait an extra half hour for the bay when you show up, like some shops do.) I'm happy to have this shop near where I live, but even if I had to move across town, I would continue to come back here, and recommend it. I'm 100% confident in this shop, and that's hard to find these days.

Laramie and Eric were super helpful, fixed my car up efficiently , gave me detailed information, and were super friendly. Plus, they give good deals! Would recommend 10 out of 10.

Do not ever take your vehicle here they will try to tell you things are wrong with your vehicle just to make you pay them a ton of money, when in reality it’s only a small fix needed to get your vehicle working again.

Very efficient and a job well done. Also a great price!