Went in for a discounted oil change, and they tried to upsell on a litany of expensive work. Lots of fancy fluid services when samples are in normal range. Labor charges are really high. They quote more than the dealership does. They are fast and friendly, but not a good value.
Ray, just like any professional shop in the United States and in accordance with manufacturer maintenance schedules, as well as industry standards, we perform a safety and maintenance inspection as part of our oil change service. We believe it's our job to recommend to our client's services that will make their vehicle safe to drive as well as keep it properly maintained. Our process is designed to be transparent and delivered with high integrity. That's why we perform a digital inspection with pictures, and our advisors are there to answer any questions and explain exactly why each service has been recommended. It sounds like you either didn't understand the reason for our recommendations or perhaps you had questions and chose not to ask for an answer. Regarding your vague comment that we quote more than the dealership, when we compare genuine estimates on an "apples to apples" basis, we'll beat the dealership every time.
- Steve's Automotive Specialists