Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
1

Extremely awful experience.do not go here. I originally went in questioning my throttle position sensor. They had a laundry list of services to do before they would do that. I spent $400 on their first suggestion. I told them again to do the throttle position sensor and they told me again there's other things to do first. I ended up buying and installing the part myself and fix the problem for less than $300. They gave me bad information multiple times and had horrible attitudes about it

Karson, I've known people who have gone to the doctor having already made up their minds what they "know" is wrong with them. Then, when the doctor gives them information that doesn't align with their opinion they get angry and start shopping for a new doctor. Now, I'm not suggesting that doctors or mechanics never make mistakes, however, if we recommended doing something first then there would have been a legitimate reason otherwise we wouldn't have recommended it. Just because you didn't agree with it doesn't mean it wasn't an appropriate recommendation or next step. If you can prove 100% to me that we gave you untrue information or recommended something that genuinely was not needed I will gladly refund 100% of the money you paid us. - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Sandy
5

You guys are amazing! Even though we decided not to buy the car you checked out for us, we sent the report to the seller. They were impressed with how thorough you are and asked for your number. We go to Steve's for all our vehicle needs. Getting a used car checked out by them before buying will save you a lot of money and trouble. Thank you for your wonderful service!

Courtney, we greatly appreciate your trust and thank you for being a client. We're also happy you made to Easter dinner!

- Steve's Automotive Specialists - Clearfield
5

I'm 4 hours way in Salt Lake and one of our work trucks has some unsafe issues. I send our employee to a shop in St. George and receive a quote from them of $2300. Something didn't feel or sound right. He, the employee remembers of a place called Doug's Master Auto Care. I said let's get a second opinion. It turned out over half the stuff and over half the price the other shop quoted me wasn't needed. Jay was very professional, keeping in touch with me. These guys are now in my contacts. Thank you very much. I'm glad there are honest shops like Doug's Master Auto Care still around. Dan @Bedrock Quartz

Thank you for trusting your truck's essential repairs to our team of experts, Dan. No matter the project, it's most essential to us that our guests get back on the road safely; we provide honest service that we stand behind, and happy to hear that your experiences have gone awesomely. We look forward to serving you again!

- Steve's Automotive Specialists - Santa Clara
1

Hi, this is Javier Acosta Please I do not wish to be enrolled in this program since I am taking my business back to 5 points my experience with your shop it’s been rather disappointing it almost feels like people get a % for up selling we took our jeep for an engine light issue that was supposed to be a spark plug well they ended up up selling me on their full inspections which came back with many things that needed to be fix they gave me a price so I agreed to it but every time the shop would call me they would say sorry but it’s gonna be more expensive to be fix for whatever reason. So i ended up paying over $3500 dollar on repairs but guess what? the original issue with the engine light can’t be fix unless i pay $4500 more. it feels dishonest especially when they try to push you guy’s line of credit or trying to blame dodge for the way they build their cars by the end of my last conversation they recommended to sell the car or treated to a dealer ship for something else. If your techs are not familar with Jeep’s you should not take them or be honest at front. My only good comment is thank you for letting us borrow a car while ours was getting fix even if it took over 2 weeks and it couldn’t be fix but hey you still made over $3500 from me Thank you

1

Hi, this is Javier Acosta I am taking my business back to 5 points my experience with your shop it’s been rather disappointing it almost feels like people get a % for up selling we took our jeep for an engine light issue that was supposed to be a spark plug well they ended up up selling me on their full inspections which came back with many things that needed to be fix they gave me a price so I agreed to it but every time the shop would call me they would say sorry but it’s gonna be more expensive to be fix for whatever reason. So i ended up paying over $3500 dollar on repairs but guess what? the original issue with the engine light can’t be fix unless i pay $4500 more. it feels dishonest especially when they try to push you guy’s line of credit or trying to blame dodge for the way they build their cars by the end of my last conversation they recommended to sell the car or treated to a dealer ship for something else. If your techs are not familar with Jeep’s you should not take them or be honest at front. My only good comment is thank you for letting us borrow a car while ours was getting fix even if it took over 2 weeks and it couldn’t be fix but hey you still made over $3500 from me Thank you

Javier, it sounds like there has been a serious communication breakdown and this can happen for many different reasons. I highly recommend and respectfully ask that you discuss this with the manager or myself before you do anything else. We are experts at repairing Jeeps and just because your Jeep may have a complex repair issue doesn't mean that we're not. We don't get to choose what a vehicle needs to be properly repaired, we can only discover those facts and report them to you, and it seems like the major issue here is how those facts have been communicated to you, please call me at 801-694-7936 and let's sort this out, thank you! - Richard (Owner)

- Steve's Automotive Specialists - Clearfield
5

Amazing customer service and made sure to explain everything to me so I knew exactly what my options were!

Thanks April! Our goal is to inform you of everything so that you can make an informed decision. We appreciate the oppurtunity to serve you!

- Steve's Automotive Specialists - Clearfield
5

My husband was on his way to an appointment when he got a low tire pressure warning! He pulled right into Steve’s automotive specialist and they helped him right away!!! Tanner was very helpful and kind. He not only went out of his way to help but he went to the next level! Tanner dropped everything he was doing to help my husband and saved the day!!! Thank you so much Steve’s Automotive Specialist! 👍 Service: Tires

Thanks for taking the time to leave this review Andrea! We're pleased that we could help him out of a jam. Tanner is an outstanding Mechanic and we're lucky to have him.

- Steve's Automotive Specialists - Clearfield
5

They were quick, and very professional. My car runs great, now.

Thanks for reporting your experience for us Kanda! We are pleased that we took care of the issue, it was our pleasure!

- Steve's Automotive Specialists - Clearfield
5

I came here a couple months ago last minute because a cone got stuck under my car and what I thought I saw my fuel gage going down and was not close to home. I called and they fit me in very quickly. They lifted the car and checked everything for me and even brought me back to show me exactly what they were looking at . It turned out everything was all good, but I appreciate the above and beyond service to make sure there were no problems especially since I had my five month old with me!

Thanks for the kind words Sariah! We're glad we could help you out !

- Steve's Automotive Specialists - Clearfield
5

These guys are amazing! Towed my car in when I broke down out of town, communicated with us throughout the repair, and were totally transparent about the work done. Two enthusiastic thumbs up from this happy customer!

Thanks for your review Jamie! We're so glad we could get you back up and running!

- Steve's Automotive Specialists - Orem
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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