When you come here ask for Ryan he is very knowledgeable and is willing to get down to the details of the work that will be done and why they charge what they do. He will talk to you at your level of knowledge and help you to fully understand what they will be doing and he earned the three stars! If he's not the manager he should be one! They also offer financing options if the cost of the service is a little too rich. And they always go over the pricing options based on the quality of the product you want. Their facility has wifi and they offer free water and soda while you wait! There is another man there who is the complete opposite of Ryan.... and he is the reason for losing a star. He doesn't have very good customer service skills and made me feel like he was talking down to me and pressuring me to get the service done. And this is based off of two separate occasions that I have come here

Steve's Tire & Automotive is awesome. They diagnose quickly and thoroughly, stick to the estimate, and complete the work professionally. I always go to Steve's for anything mechanical. They are the best. Great warranty as well.

Always excellent automotive service wonderful customer service

Mike does such a great job taking care of our vehicles and he makes sure to get us the best deal possible. I always feel like I can trust him to be honest and fair and do good work.

I cannot say good enough things about this shop, especially michael. I have a 2008 BMW that has continuously broken down and this shop has been the only one to fix it for under 6k. He did a few things for free or discounted them (even after i told him i had no money) because he insisted he couldnt see the car leave the same way it came in. He accommodates his customers very well, and the mechanics are extremely talented and fast, so theres no time wasted, so less money. I refuse to take both of my BMW’s to any other shop from this point on, and only wish Id have found Steves sooner. Definitely recommend to anyone, for any kind of work done. Services: General repairs & maintenance, Tire rotations, Auto engine diagnostic, Battery, Wheel alignment, Engine repair, Oil change

These guys are very thorough and they do good work. They send you detailed reports of what they’re working on at every stage and they’ll get your approval before they start. They keep you updated through the process so you know what they’re doing. And their mechanic work is solid. BUT know that they will try to find any reason to repair or replace any slightly worn part. The amount of times I heard “it’s about time to replace x part” that cost me $1000 and wasn’t totally necessary—uff. I went in with a check engine light and came out with a $4,000 bill for a whole slew of preventative services and cleanings. That’s a semester of college for me. Luckily, I talked to my friend who’s a mechanic and then to them and we were able to negotiate down and cut a lot of the extra stuff—just be ready to do this when you walk in the door. If you want your car to be at peak performance and ready to zip around a racetrack or something, then these guys are great for you. If you’re just a student or looking for a simple fix, you need to stay alert and know what’s necessary and what’s not. So 3 stars for the quality work, thoroughness, and good communication, but -2 for high $$$ and major upselling.

Suburban Radiator decided to leak. They got us in and let us park camper in lot while we unexpectedly toured town with their loaner. Next day we were on our way as new radiator not in town

I love this place! I have been taking my Honda Accord to the dealership for all scheduled maintenance ever since I bought it in 2008. But they have become so busy and impersonal I couldn't even get through to make an appointment when I called. So I thought I would try Steve's Automotive since it popped up on my Google search and was highly recommended. I am so glad I did! Not only were Ray and Chris extremely honest, sincere and friendly, the maintenance technician was very thorough and on point. Thank you so much! I now will take my car and any future vehicles to Steve's.

I had an appointment this morning at Steve's Automotive Specialists in Orem that I made last week, to have their $10 emissions special done on my truck. Ray asked if I would like a complimentary safety inspection. I said no I don't have the time right now. After taking my keys and getting information Ray then told me that I would need to have the safety inspection or the test will be the regular price and not the $10 special. I then asked Ray you mean to get the $10 emissions test I need to have your complimentary safety inspection, Ray said yes. I said well I guess you've lost a customer and Ray said I don't think I ever had a customer I'm losing money at $10. I left and went to Autobahn in Orem where they have always treated me right. I told them about my experience at Steve's Automotive Specialists and Autobahn was shocked with Steves poor customer service and gave me a discount on my emissions test, thanks Autobahn. Note Ray has since called and offered an apology on my voicemail and even offered a free emissions test without a safety inspection. Sorry a little too late.