Thank you for your 5 star review Kayleece, we appreciate the opportunity you gave us to serve you!

Thanks for coming in Faith, we look forward to seeing you next time!

Robert, it seems obvious you feel you got ripped off and I'm truly sorry you feel that way because it means we didn't do our job in proving to you that we value honest relationships with our clients. You see, if you felt you could trust us, instead of leaving this review, you would have called us and we would have discussed the discrepancy between the two diagnostics and resolved it. It would have ended with you understanding why our diagnosis was different or us making an apology for a misdiagnosis and moving forward with the correct repair, either way you would have left with a fixed vehicle and knowing that we will always do what's right. Since that didn't happen let's consider the other side of this story. Check engine lights come on for a myriad of reasons. It's possible for many different issues to turn the light on with the exact same malfunction code. This often results in many different opinions as to what the next step or repair should and this is based on a person's experience, training, and the available testing equipment. Because of this fact, we follow a scientific approach to ensure that our diagnosis is as accurate as possible compared to the typical process of most shops, who simply pull the code and guess without actual testing. Now, it sounds like you have indisputable evidence that our diagnosis was wrong and if I can substantiate that as a fact I will gladly refund your money, because if we made a mistake we didn't earn it. Our only goal is to treat our clients like family and provide honest and reliable service. Please call me at 801-694-7936 and let's resolve this matter respectfully. - Richard (Owner)

Thank you for your review Nicole!

Thank you for coming in Ben!

Macey, we're happy you had a great experience, thank you for giving us the chance!

We're so glad we could help Derek, thanks for being a part of our family!

Dave, thank you for your review & recommendation and your suggestions as well, we're always looking for ways to improve!

Courtney, first of all thank you for being on the front lines during these past couple of months working to help keep our community safe. Secondly, I'm very sorry to hear that you felt our advisor was pushy. Our goal is simply to advise and educate our clients on what their vehicle needs to stay in top condition and do everything we can to help make sure it's safe and reliable. I've found in my experience you never have to push anyone to make a wise decision once they have all the facts. Something to consider is that if we had never serviced your vehicle prior to this visit then our team wouldn't have known what maintenance you had or hadn't done. On newer vehicles it's sometimes impossible to tell for sure if certain services have been performed, so in these cases we recommend them based on mileage. Usually, if a client has already done those services they tell us, we make a note in our records, and that's the end of the matter. We strive for our clients to have a 5 star experience every time they come in and it sounds like in your case there must have been some kind of misunderstanding or miscommunication because obviously that didn't happen. Please accept my sincere apology and let me know how we can make this a 5 star experience for you, thank you! - Richard (Owner) 801-694-7936

Nathan, thank you so much for your review!