Mike and his team at Steve’s Automotive were busy during my visit, but they still made time to talk to me 1 on 1 about a vehicle that I had been considering purchasing. Thank you for your honest opinion and work!!

Steve's Automotive has its pros and cons, the pros are they know exactly how to fix anything. They are meticulous, thorough, and honest. The cons, they aren't very careful with cars in their shop likely due to the small size of the shop they work from. I brought my car in for an AWD repair and the repair works perfectly and was clearly communicated throughout the process. The bad news is when I got the car back there was damage to the driver's side door (dented and scratched) and the hinges were misaligned so the door no longer closed smoothly. They referred me to Auto Collision which did a great job fixing the repair and Steve's paid for it as well, but I would imagine they either broke even or lost money on the job as a result of the damage to the door. While I was at Auto Collision another customer from Steve's showed up with damage to his SUV as well, so it must happen somewhat regularly or that was a major coincidence. Steve's should seriously consider building a much larger space to work from, something like a dealership's shop and then they wouldn't have to deal with this sort of thing going forward and the business would look much nicer with expanded storage and work space.

I cannot say enough good things about Steve's Automotive Specialists. They handle every aspect of my car's maintenance. Mike is an organic database of automotive knowledge. I would not trust my vehicles to anyone else.

Mike at steve's automotive in sandy works hard to help his customers!

I took my car in to Steve's after seeing all the good reviews. My car has been failing emissions and has a check engine light, so I had them take a look in the hope that my issue would be fixed, not compounded. I had to drop my car off and was pleased when they offered to give me a lift to work. When the shuttle driver was told there was another customer that needed to be dropped off, he was visibly annoyed and vocally complained to his colleague about how much driving he was having to do. It made me feel awkward, like I was inconveniencing them by giving them my business. I was called later that day and was told by the mechanic that I had several critical issues with my car, that would total over two grand to fix. I asked how much it'd cost to just fix what was needed to pass emissions. They quoted me 600 dollars to replace a part that I 1) know costs less than 100 bucks and 2) requires the removal of only two screws to take out and replace. I've taken that part out to inspect it myself and it took all of two minutes, so I know that 500 dollars for labor is unreasonable. I thanked them for diagnosing my car and asked them to not do anything further. The mechanic was clearly confused and seemed annoyed that I requested this. Not sure why; they already made 200 bucks just by looking at it. After I got my car, I noticed a weird banging sound in the hood that wasn't there before when I was on the freeway. The noise is only present when I am going about 40 mph and up. Well, as you see in the photo, it looks like the bottom of my car is hanging down and isn't evenly attached to the rest of the car. I suspect this is wobbling and hitting the car at high speeds. So now that's something else I have to deal with, and even then I don't know for certain that's what's making the weird sound. Turns out I have an acquaintance who works on cars. He took a look and suspects the problem is due to something completely unrelated to the part Steve's told me had to be replaced to pass emissions. Given that Steve's also told me that my oil was critical and needed to be changed, even though I had it changed three days prior by someone else, I'm inclined to believe that I was nickel and dimed, and now the bottom of my car needs fixing as well. Some of the employees I interacted with seemed nice. But that's really all I can say. I don't feel confident in the service I got and I am overall just fed up with not getting straight answers when all I'm trying to do is pass emissions before my deadline.