Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

These guys really took care of me and my car. At first, one of their mechanics failed to test and diagnose something properly (I understand not the shops policy’s and a mistake was made) I spent a few days taking my car back and forth trying to get it resolved. It also ended up with them/me fixing and me paying for things that may not have been needed. In the end they fixed my car correctly and made it right by me. I know not every experience will be 5 stars but the fact that they made the outcome 5 stars in the end, really is something special.

Hunter, we appreciate your candid review and your patience. Our promise to all our clients is that we'll do whatever it takes to make sure you leave happy, thanks for giving us that chance!

- Steve's Automotive Specialists - Sandy
5

Bronson and the team at Steve's has alway taken good care of me. I brought in my Ford because the brakes weren't working properly. They were able to find out that this particular part had been recalled. They made calls over to Ford and were able to confirm that they would be able to fix it for me for FREE. They could have fixed the part themselves and charged me to do so, but they did the right thing. Appreciate them.

Danny, first of all we're grateful to have you as a client and you can always count on us to do the right thing, thank you for your trust and for your kind words!

- Steve's Automotive Specialists - Sandy
2

The staff here are very friendly, the mechanics do a professional job, and they are willing to drop you off with their car service if you have somewhere to be which is very nice. However, if you enjoy paying more than you wanted too for a car repair... search no further. They are the stereotypical mechanic of looking for more things to repair than you wanted to know. You go in for an oil change and might leave having your whole car needing several repairs! I wish I was joking about this or speaking in Hyperbole, but I’m not; just experience. Not only are they willing to fix everything under the sun on your car, but they charge more to do so. They will help you lose weight though. I came out always feeling several pounds lighter, since my wallet had been reduced significantly. As I said however and to be fair, they will do a good repair on your car... the real question is: did you really need it?

Aaron, it sounds like you feel you over paid for things you're not sure you needed. Did you discuss these concerns with one of our team members? That's what they're there for. Their job is to fully explain what we're recommending and why. If you didn't feel comfortable I wouldn't have expected you to spend a penny. New, and even used vehicles are ridiculously expensive these days, and it's because of this fact that we strive to help our clients properly maintain and get the most out of the vehicles they already own, saving them a ton of money in the long run. We aim to offer the best service, the best parts, and the best warranty in the industry. That level of service and quality doesn't always turn out to be the lowest price. Our job is to let you know what your vehicle truly needs to be properly repaired and maintained, you're then completely free to follow our recommendations or not, however, just because you choose to not follow them or decide you simply don't like them, that doesn't mean they're not valid and it doesn't mean they're not needed. Please call the team member who helped you and get more information so you'll better understand why we recommended what we did, or if you'd prefer, you're welcome to call me directly as I'd be happy to discuss this with you, thank you! - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Sandy
5

Thanks for coming in and thank you for your Review!

- Steve's Automotive Specialists - Sandy
2

I wouldnt recommend to come here. I appreciated the inspection breakdown they email to you but I only wanted an oil/fluids change and trans flushing and ended up leaving With cranks and grinding and resulting in costing me thousands. Those noises didnt exist and the grinding didnt start until after I brought the car here ): now with covid and work complications and having to pay thousands for something that wasn't an existing issue, taking my car back to have the repair reversed or redone ,. I just would not recommend this company. I give 2 stars for them willing to take my car back without charging me again , however they had to keep it for a few days and repair something that was accidentally broken during inspection.

Kelsey, it sounds like your very unhappy you had to bring the vehicle back into the shop and I certainly don't blame you for that because I would feel the same way. You said you paid thousands for something that wasn't an existing issue and then you said we fixed a problem at no charge. Something doesn't make sense here. We stand behind our work 100%, now that doesn't mean we never make mistakes, however, if we do we make it right. Please call me at 801-694-7936 and let's discuss this because if what you're saying is true then something is still not right, I look forward to speaking with you soon! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
5

I worked with Shane and Michael to get my pride and joy 1972 Chevy K10 back in great running shape. I also had our Nissan Rogue worked on by Steve's last year and they did a fantastic job. They always deliver a very comprehensive diagnostic report with photos. Michael took care of my pickup as if it were his own. I really appreciate that kind of professionalism. Shane was great to work with, provided clear, timely, updates on status, and had me laughing on a Monday with some much needed levity during Covid. It's great doing business with Steve's.

Darrel, we're grateful for the opportunity to help and we appreciate your feedback, thank you!

- Steve's Automotive Specialists - Sandy
1

My wife took the car in because of an electrical problem. I have been a customer for several years and I thought they were pricey but reasonably good. They said $250 to diagnose the problem! It was "complicated" they said. My wife said she would take it to a dealer to get this properly fixed by a mechanic who knows about this model. The guy at Steve's replied that it'll cost a lot more at the dealer. She called the dealer and they charge $110 to diagnose the problem and the diagnostic cost offsets the repair cost. Next she called another mechanic and he charges $75 for the diagnosis. The car is worth about $15,000; I own it free and clear; it has less than 100,000 miles, yet this year alone I paid Steve's $1,975 in repair costs and more is on the way. I expect their diagnosis will reveal I'm in store for a huge repair bill. Either 1- I have a lemon of a car, or 2 - they are overcharging & up-selling me, or 3 - They're giving me the runaround. They've lost my confidence. I can't see that I've got much to lose taking it to another mechanic elsewhere.

Ran, I'm sorry you feel a lack of confidence in our service. I would like to review your visit, i.e. the particular reason your wife brought the vehicle in and exactly what we recommended and why, however I can't find your information in my system. What you've described sounds like a misunderstanding and if that's the case I have no doubt we can correct it and prove to you that you can trust us. Please call me at 801-694-7936 so we can get this resolved immediately, thank you! - Richard (Owner)

- Steve's Automotive Specialists - Millcreek
5

I've lived in multiple states throughout my life and been to many auto shops, and this is by far the best and more respectable shop I've ever come across. I'm happy they are right down the street from me, and have referred 5+ co-workers here, and heard great feedback from them all as well. They are always fair in their prices and detailed in their communication, and if they can't fix something (which is rare but I just had happen) they make it right by not charging for the inspection. They will forever be my friendly neighborhood mechanic for all of my family's vehicles.

Mike, thank you so much for your feedback and your confidence in us, we promise to continue providing the best service possible and look forward to the next time we can be of service!

- Steve's Automotive Specialists - Millcreek
5

Steve’s Automotive is so helpful in finding the problem with my car(Dodge). Their mechanics are detailed in letting us know whats the problem and giving a fair cost of the damage. I recommend Steve’s Automotive for your car care needs.

Thank you Lily, we truly appreciate your confidence and your recommendation!

- Steve's Automotive Specialists - Millcreek
5

Efficient, reasonable, great shuttle service.

Clark, thank you for the opportunity to serve you and thank you for your review as well!

- Steve's Automotive Specialists - Millcreek
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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