Loud noise was coming from the rear of my car. I suspected Pinion Preload loosening. I drove to this shop to ask for diagnosis. They suggested the need to do thorough inspection using microphone &/or camera under the car and needed a few hours (WHAT ??????????). Initially I was not convinced (about their ask for time) and I was dead sure it's from rear of my car. However Their approach was RIGHT! and it found problem in the wheel/tires and they fixed it in 1 day. They not only diagnosed problem right but also saved me 000 of dollars which was almost the case per another shop in Sandy. They also shared pictures as soon as they diagnosed, and charged me total $26 for tire rotation/inspection instead of an HAL/FULL HOUR of labor, they said not immediately but attention is needed in some other area which was tires. (See picture), Shane advised to replace 2 tires , as with imbalanced tires differential can go kaput, He recommended couple of brands as well . (Note: Tires didn't have any visible wear but Shane's diagnose proved there was cupping - causing loud noise ) I went ahead and chose to install not two but 4 new tires at Steve's. It's been 200 miles since then and my Car is quiet and smoother like never before. I will highly recommend this place, specially Shane, and Dave for their repair expertise, Honesty and straight forwardness. Debra not only kept me in loop via text/email but also sent me multiple quotes for multiple brands of tires, I recommend her for customer friendliness and kindness. This might be one of the best automotive repair shops in Sandy.
Devesh, we appreciate you taking the time to share your experience and for your trust and confidence, thank you!
- Steve's Automotive Specialists - Sandy