I’m not usually the one that writes reviews. I thought I would try Steve’s after reading positive reviews and I gotta say what a let down it was. Confirmed the reason I don’t like mechanic shops. Took it in for a transmission flush and front end alignment. First they got fluid all over my transmission so for the past month it smells like ATF everywhere I go. The guy that did my alignment didn’t even tighten down all the bolts so my control are m would move as I’m driving around and pop every time I turned the wheel. It was originally supposed to be $150,which ended up being more, but I got a call while they had my truck and they wanted to do some other repair which he quoted me OVER $1000!!! I am extremely disappointed which the service I got and wouldn’t recommend this place
Corban, it sounds like you had a negative view of mechanics before visiting our shop and when things didn't turn out as you expected it reinforced that perspective. I'm truly sorry you feel the way you do and I would've hoped that our shop could've been the one to change your mind about mechanics. The reason we have so many positive reviews is because most of the time we get it right and we have a 100% client satisfaction guarantee to make up for any time that we don't. Please understand that our goal as professionals is to provide for our families by delivering exceptional service and it appears that in your case we may have missed the exceptional part, so please call me at 801-694-7936 and let's get this taken care of! - Richard (Owner)
- Steve's Automotive Specialists - Sandy