Reviews - Page 275 - Steve's Automotive Specialists

melissa tuckett

6/25/2018

Was able to do drop off with my keys in the after hours box. Shane was able to work with me to pay over the phone. Everything was super convenient while I was home recovering from a surgery and yet needed my car worked on. Thank you!

Melissa thanks for your review! We're happy we could be of help :)

- Steve's Automotive Specialists - Sandy

ColbynJenn Russell

6/24/2018

Quality work at an affordable price. Had my vehicle back the next day!

Michael Van Staveren

6/24/2018

Treated fairly for a broken water pump. Did not try to upsell.

Thank you for sharing your experience Michael, our goal has always been to provide our clients with quality work at a fair price!

- Steve's Automotive Specialists - Sandy

Bridger

6/21/2018

Brittnie was such a wonderful help! Great customer service and quality work for a good price. Was able to squeeze me in last minute for a pre buy inspection and had me on my way in no time! Would recommend to anyone looking for a quality and quick experience.

Bridger, we think Brittnie does a wonderful job too, thanks for your feedback!

- Steve's Automotive Specialists - Clearfield

jasen

6/4/2018

The staff at Steve’s automotive were extremely helpful and friendly. I recommend them highly for anyone in need of quality care for their vehicle.

Jasen, we greatly appreciate your recommendation and are happy to have you as a client!

- Steve's Automotive Specialists - Clearfield

Sarah B.

5/31/2018

Although Steve's did not fix my vehicle, due to the fact that I was a traveler out of state, and other issues, I can attest to the fact that they are very honest, very kind mechanics. Especially Randy. He treated me like I was family. If I lived in SLC, I would go here only.

Winston M.

5/22/2018

Got my car back on the road, owner helped me out personally. Got my ac done, made a pretty freaky noise afterwards and they got it all sorted out

Ben Mackenzie

5/17/2018

Doug generously assessed my Honda Insight for damage after I backed it off of a tow dolly without extending the dolly ramps. He didn't try to sell me any services or inflate the damage to my car, and when I offered to pay for the diagnostic he declined. Rare to find such integrity and generosity in the auto repair field. Would highly recommend.

Thanks so much for the review, Ben! We know the best way to earn customers' trust is to treat them right and never sell them something they don't need, and it's amazing to know we were able to follow through on that for you. Your recommendation is greatly appreciated!

- Steve's Automotive Specialists - Santa Clara

David Daley

5/13/2018

Thanks for the rating, David!

- Steve's Automotive Specialists - Santa Clara

Mark Gordon Creamer

5/13/2018

They said that they would diagnose my a/c system to see why my (relatively new) compressor clutch wasn't engaging. After 1-1/2 hours they told me that my system was fully charged but my compressor clutch wasn't engaging (maybe 15 minutes of work...tops). Then they told me that it would have cost $175 to further investigate? I talked to a former mechanic friend and he gave me three quick test to do. Relay, pressure switch, and condenser fan. Why didn't they do those checks in that same time?

Mark, it sounds like there was some miscommunication based on your comments. We always start with a free preliminary inspection to gather enough information to know how to proceed, this is not a diagnosis, it's a 'preliminary inspection'. It seems reasonable to assume you understand that as professional mechanics we charge for our time, otherwise we wouldn't be in business. This appears to be a misunderstanding regarding your expectations of what our free preliminary inspection would provide you. Please call me at 801-694-7936 and I promise we'll sort this out! - Richard (Owner)

- Steve's Automotive Specialists - Sandy

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