Third visit in 2 weeks. Second trip was for a pinched return line on my waste gate when they diagnosed and swapped a faulty crank shaft sensor 3 days prior. Third trip, original problem is back. Thanks giving is tomorrow and now I am looking at 6 days without my vehicle so far. They seem to be giving me the run around and also seem to have failed to acknowledge this unbelievable inconvenience. Looking at about 500$ in labor since first visit, no parts are being applied to my car at this point.
John, thank you for taking the time to give us feedback. We are very concerned and aware of our client's inconvenience when their vehicle is in the shop and that's why we offered a free loaner car which you declined to take advantage of. When you picked up your vehicle yesterday you told us that everything was fine and that you were just frustrated at the time you left this review, which we completely understand. Please call me immediately at 801-694-7936 if there is any concern we have not resolved and I promise we'll resolve it. - Richard (Manager/Owner)
- Steve's Automotive Specialists - Clearfield