i went in to doug's because he told me he can do a quick check up "for free". after a day or so i go back to the shop to figure out what he had found out. He told me a few issues then charged me money for work i had no idea he had done nor told me about till it was time to pay him. His receptionist then told me i'm lucky for him charging me as much as he did because the price i paid was for less labor then he put in. After paying him i had no money left and was actually negative in my account. He also tried to make me purchase a carburetor through him for $400 some odd dollars, after i told him there are some for way cheaper he tried to make up excuses that i should just go through him and end up paying $800 plus just to fix my carburetor. Complete rip off. Don't trust this place or what they say.
Jac, Thanks for your comments. I'm sorry that you were disappointed in my service. My receptionist was correct; your vehicle needs a considerable amount of work. I did spend 3+ hours diagnosing and fixing a variety of vacuum leaks, and electrical issues for you. I am sorry that the $40 that I charged didn't repair the major problems. It seems that I didn't clearly explain the additional repairs needed and the alternative options for purchasing a carburetor. I am happy to clarify any questions you might have and discuss this with you further. Doug
- Steve's Automotive Specialists - Santa Clara