Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
2

Based off other reviews I had high hopes, however I'm highly disappointed. I will pay for honesty and integrity but that isn't the case here anymore. I'm afraid there numerous people getting taken and hopefully you'll do your research before dropping off your vehicle or in my case, my livelihood. Due to the labor extent of replacing bushings in the suspension control arms, my schedule didn't allow for me to do the work. I scheduled a 4 business day window to be without the car so the work could easily be done... "No problem." Doug called me 3 days in a row to try to talk me into upgraded bushings to a tune of $544 in parts vs. $84 for OEM Subaru (originals made it 155,000 miles). Oh yeah, "upgraded control arms save half hour in labor so it is almost the same price in the end". Math is hard, apparently... that or the shop rate went up to $900/hr? No thank you, I know the process, value and asked for OEM in the first place. This made me upset. I called Monday afternoon to make sure it was done, my latest deadline to pick up the car and was apologized to profusely and that it was almost done, old bushings are out and the new ones just needed to be pressed in. OK, things happen and I'll pick it up in the morning. No call Tuesday. 4:15pm Tuesday I pay a visit to the shop as surely it has to be done. Nope. It was just brought in the shop, hasn't even been touched yet. You had 7 business days to do what took me 3 hours in my home garage. 3 days of these days wasted in attempted selling upgraded parts, labor sold vs actual was more than double, and I was flat out lied to. Honesty will earn you service, this is just bad business. I can't trust you anymore. So glad I arrived when I did and rescued the car before getting screwed over. You get plus one star for cleanliness and ride service. Otherwise, good luck to everyone else. Integrity is dead over here.

1

Don't trust these guys for anything more than a (slightly) overpriced oil change. Had to get a seat belt issue fixed and they quoted me at minimum $350 including labor for ONLY the seatbelt buckle. Decided to drive my car home to California for the holidays and ended up paying $273 TOTAL for the seatbelt buckle, labor, coolant refill, coolant hose fix, tire patch, and ODS sensor reset. I can only imagine how much Steve's would have charged me for all of that. Steve's auto specialists will stab your wallet in the heart while looking you in the eye and smiling. I won't be a return customer.

5

Steve's did a great job replacing struts on our car. Quick service, upfront with their estimates and provided a lift home. Nice follow up a few days later to make sure all was well.

5

Honest and quality work is done here! Great work on Volkswagens!!

5

Steve's is great. Always kind, honest, and very thorough. I've been going here for years now and will continue. Staff is super knowledgeable about many different makes and models.

5

Steve's automotive is awesome! I had a brake problem with my Jeep JK Rubicon...I couldn't figure it out. Took it to Steve's and they found out it was some weird computer chip problem. Got the part for ~$50. They installed it and everything has worked perfectly ever since. They could have easily ripped me off, but were honest. I would definitely recommend using them.

5

I appreciate the honesty of Steve's team. I recommend them highly!

1

I was told to come to Steve's automotive because they are Ghepard approved, fast, and reliable, but I was very disappointed. My fuel pump failed and I needed it replaced. We told Steve's what the problem was when we brought the car in. They charged us $200 dollars as a "test fee". This didn't include the $700 it cost me to get the pump replaced. Not only this, but after fixing the fuel pump they gave me a list of all these issues that my car suddenly had. Not just little easy to fix problems. My car audibly groans and creaks now and it NEVER did before. They then expected me to pay another $600 minimum to get the rest fixed, plus the second "test fee" of $200. If you're going to Steve's automotive expect to be robbed. I don't trust them at all.

5

Ron at Steve's Automotive is amazing. In the business of car repair it can be hard to find someone honest, compassionate and caring. Ron is all 3. We have always gotten excellent service at Steve's but our last visit was devastating and he came through for us and helped my 85 year old mom get back on the road. They are wonderful people and do exceptional work. You can trust your car - and your 85 year old mom to Steve's.

5

Steve's is the best place to take your car. They know what their doing and get you in and out for a great price. The staff are easy to work with!

2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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