5

New favorite!! They were honest and thorough. I can’t recommend them enough! Went for a prepurcase inspection. Lemroy gave me a run down of everything’s condition with photos and when they estimate it needs to be replaced.

Thanks for your review Katherine and Recommendation :)

- Steve's Automotive Specialists - Orem
1

(Translated by Google) Bad service instead of fixing they damaged my Ford 150 trica more, they are not specialists in anything 😡 it is a total scam, and very bad service, Terrible, (Original) Mal servicio en vez de arreglar dañaron más mi trica Ford 150, no son especialistas en nada 😡 es una total estafa, y muy mal servicio, Pésimo,

1

(Translated by Google) Bad service, instead of fixing it, they damaged my Ford 150 truck more, they are not specialists in anything 😡 it is a total scam, and very bad service, it's a shame that I can't respond to your comment at no time did they fix it for free when my wife returned it to them because she didn't They fixed it, they wanted to charge them 1,300 dollars more, that is a scam and they left the truck worse, we already took it to another workshop!! (Original) Mal servicio en vez de arreglar dañaron más mi trica Ford 150, no son especialistas en nada 😡 es una total estafa, y muy mal servicio, Pésimo lastima que no puedo respobder su comentario en ningun momento arreglaron gratis cuando mi esposa les devolvio porque no lo arreglaron querian cobrarles 1.300 dolares mas, eso si es es un engaño y lo dejaron peor la troca ya lo llevamos a otro taller!!

Lyndon, we've accepted the fact that you do not truly understand the situation with your vehicle and it appears that the language barrier is mostly responsible for this misunderstanding. We've done everything we can to try and resolve this including free repair work which we had no legal or ethical obligation to do. Unfortunately, if you're not willing to work with us to find a better way to communicate clearly, there isn't much left for us to do. If you change your mind and decide your willing, we'll do whatever it takes to resolve this.

- Steve's Automotive Specialists - Sandy
5

Happy to have found this crew! Got me right in, very thorough/clear communication, overall great job and pricing. Quality hometown auto shop :)

Thanks for taking the time to leave us a review Noell :)

- Steve's Automotive Specialists
5

These guy’s are super friendly, simply the GOATs, super happy with the work they performed on my car , will definitely come again! Also 10/10 for transparency and honesty, I couldn’t be happier.

Thanks for your review Des! We look forward to being of continued service :)

- Steve's Automotive Specialists - Sandy
2

i gave this place a shot ironically when i got their mailer earlier in the week; i was driving home when my window suddenly went haywire and decided to go down on its own. when checking in i spoke with a lovely woman behind the counter, but once checked in and spoke with Randy, he seemed to be in awe that my window would just go down on its own. as a female, i already dread situations where i can be taken advantage of or made to feel inferior because im not educated in a topic that is male dominated, so getting this treatment wasn’t shocking but not appropriate/appreciated. i was at the shop for roughly an hour or so before randy spoke with me again, informing me that “both window motors needed to be replaced due to water damage and they could not get my window but because the “scissor mechanism” that carries the window up/down was stuck because of the motors.” he proceeded to tell me that it would be $940 to fix the issue but assured me they could have it done in a day and get the parts. i asked for a breakdown and was shown the prices for both motors and the labor costs + hazmat fee. i was shocked and asked how this could happen with BOTH motors and Randy’s response was “well you’re the electrician, you tell me” (it was brought up in conversation that my day job is as an electrician), i was floored with this response. i called my husband and our hands were tied, as i needed my window up during this winter weather, so i took their loaner and left my car since i have to be to work at 6am. very stressed about the money i was about to spend i came into my work and spoke with my boss about the situation and how i was spoken too. he quickly pulled up my car make and model, searched the parts on auto zone, and since the car specialist wanted to knock the electrician, he would fix it- needless to say i called steve’s automotive and declined them starting to work on my car and picked it up after work. upon getting my car back, it didn’t look like they even investigated my door/window. i had a lint roller and some change in the door and nothing was moved, if they had taken the panel off, those things were sure to have fallen out, suspicious… the real kicker is that my boss fixed this issue in less than 30 minutes and the issue was nothing close to the motor, all i needed was a new door window switch control panel (which is $110). proceed with caution.

1

I Have had multiple bad experiences taking vehicles here. They always “find” a bunch of problems that need fixed when realistically they are just basic things to check. They want your money.. The guy I talk with at the front desk was very rude to me and his co workers, yelling and cussing and such.

5

Although I got a small lecture on getting oil changes from more trustworthy places, even though I don't have all the money in the world to spend, I took it well and realized they were giving me good advice. And they have helped me a ton with getting my car healthy and fixing necessary things. I appreciate that they send pictures of what's wrong and they don't try to make extra money by fixing things that are unnecessary. They also informed me that other than what they fixed my car is in great condition which only reassures me that they're not trying to "fix" unnecessary stuff.

Thanks for taking the time to leave us this review Emma :)

- Steve's Automotive Specialists - Clearfield
5

Incredible service. They even offered another car to use for free over the holidays. Will use them again.

5

Have been to multiple Steve's automotive locations now, Hyde Park and Clearfield. They have always done great work, and helped me out with a loaner car when I had to wait for parts this time.

Thanks for your review Anthony! It's our pleasure to be of service any time you need us :)

- Steve's Automotive Specialists - Hyde Park
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