5

At Steve’s automotive they are very kind and sweet, they are very professional they can help with anything that you need and they are very great at customer service ! I highly recommend them. There amazing !!

Thanks so much for your review and recommendation Lori :)

- Steve's Automotive Specialists - Orem
5

Steve’s Automotive provides excellent service. They are friendly, helpful and honest. They recently repaired a car for me and they could not have been more professional and easy to work with. I trust them completely with all of my auto needs.

Thanks for taking the time to leave this review Rhonda! :)

- Steve's Automotive Specialists
5

Great customer service friendly

Thanks for your 5 Star review Paul! :)

- Steve's Automotive Specialists - Sandy
5

Great customer service friendly good

Thanks for your 5 Star review Paul! :)

- Steve's Automotive Specialists - Sandy
5

These are definitely the guys you want to try! I am always happy with the great service they give me!

Thanks for your review and recommendation Shaun :)

- Steve's Automotive Specialists - Orem
5

Thanks for your 5 Star Review Frankie :)

- Steve's Automotive Specialists - Orem
1

$50 oil change is a SCAM. Came in for an oil change for $50 as advertised, was a total sham. They decided to check everything else out in the car and without asking if I wanted those checked, then charged me for them. Ended up spending triple the money so they could “ Make sure they gave me the best service possible”. Which would be fine if they didn’t charge me To do so

Daniel, first of all your name is not is our database which means I can't confirm that you're a real client. Secondly, we never charge anyone for anything that they didn't approve in advance, so I know immediately that your statement is untruthful, and these first two facts lead me to believe that this review is likely from a jealous competitor. Thirdly, whether you're a genuine client or not, a safety & maintenance inspection is and always has been a part of an oil change service in accordance with vehicle manufacturers maintenance schedules and automotive industry standards. So, trying to portray our professional service as something more or less than this shows either a lack of understanding or integrity on your part. We love reviews and appreciate our client's feedback, both the good and the bad, because it helps us improve and provide better service for our clients. However, when someone writes either an untruthful or grossly exaggerated review it's not helpful for anyone. If you're not afraid of an honest conversation then call me directly at 801-694-7936 and let's talk. Richard (Owner)

- Steve's Automotive Specialists
1

PSA DO NOT GET SERVICED HERE - these crooks will upcharge you at every opportunity. TL;DR - believe the other 1 star reviews, do not trust Toby or Collin to service your vehicle. This business also artificially boosts their review score by giving discounts to 5-star reviewers and getting their own employees to review the business. I took my jeep in for a 50 oil change. A few hours later I get a call telling me there's something wrong with my rear wheels and that it will cost >200 just to inspect what was wrong. I gave them the greenlight (BIG mistake) since I had been noticing some clicking sounds/irregular driving mechanics. The next day I get a >1300 itemized bill with parts charged more than DOUBLE what you can get them for. I also asked about their hourly rate for labor since I was charged 420 for this repair and got a 'it depends' - super shady. Not to mention, I was charged 120 for 2qts of 75W85 diff oil which can be bought at any auto store for 50. The same diff service at jiffy lube (parts + labor) costs half as much. I called them to get a correction on this obvious price gouging and was met with "you've already got the service done so there's nothing I can do" and "it's your fault for not shopping around". I'm second guessing if this repair was even necessary - the jeep drives the same and still makes the same noises. DON'T take the oil change bait from that flyer you get in the mail. If you do, decline ALL other services. Seriously, F these guys.

2

I came in for an oil change and diagnosis of a slow coolant leak. They charged $200 for the vehicle inspection and to perform a pressure test of the coolant system, which I probably shouldn't have agreed to. When they came back and suggested timing belt, water pump replacement, and radiator hose replacement, they quoted me $2400! Nate Wade Subaru quoted me $1400, and a local repair shop quoted me even less. The invoice for the diagnostic was "itemized" but included no hourly labor for a pressure test - just a flat charge, super shady for a relatively simple test. I would've given 1 star for extremely shady price gouging but 2 stars instead of one star because they did a good job on the inspection and I believe diagnosed the problem. Even if Steve's believes they are more skilled than other mechanics, there is nothing to justify this kind of pricing, let alone compared to a dealership

1

I came in for an oil change and diagnosis of a slow coolant leak. They charged $200 for the vehicle inspection and to perform a pressure test of the coolant system, which I probably shouldn't have agreed to. When they came back and suggested timing belt, water pump replacement, and radiator hose replacement, they quoted me $2400! Nate Wade Subaru quoted me $1400, and a local repair shop quoted me even less. The invoice for the diagnostic was "itemized" but included no hourly labor for a pressure test - just a flat charge, super shady for a relatively simple test. I would've given 1 star for extremely shady price gouging but 2 stars instead of one star because they did a good job on the inspection and I believe diagnosed the problem. Even if Steve's believes they are more skilled than other mechanics, there is nothing to justify this kind of pricing, let alone compared to a dealership EDIT: Steve's called me about my review to make sure we're comparing "apples to apples" - here is a written receipt of the same exact quoted work and parts done for 42% of the price

Alec, it seems that the real issue here is that we didn't earn your trust and confidence, and as professionals who are committed to providing the best service to our clients this is absolutely our fault. Over the years I've personally dealt with a lot of "half price" quotes from Nate Wade Subaru. So, I know with certainty and for a fact that they're not going to perform a $2,400 job for $1,400, and I can easily prove it to you. It is true that you can do half of the job for half of the price, however, we usually don't recommend that because it will often cost you more than you're trying to save in the long run. I believe this misunderstanding can be resolved and I'm willing to do whatever it takes if you are. Please call me at 801-694-7936 and let's discuss it, thank you! Richard (Owner)

- Steve's Automotive Specialists
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.