I appreciate Randy's customer service and calmness. I have mechanic experience so when people obviously don't know what they're doing I walk away. He knows what he is talking about and that helped me feel better about my experience. Service: Auto water leak repair

Absolutely horrible experience. Dropped car off to have the brakes repaired and they called a few minutes later saying the car wouldn’t start. We had never had an issue with the car not starting ever before. They claimed it needed a new starter. So sketchy, clearly just trying to charge us more since they only offered to fix it if we paid $400 more. So they just fixed the brakes (hopefully? Who knows, definitely do not trust them). When we came to pick it up the car of course would not start. Not sure what their plan was, who would ever be pleased with an experience where they bring a car that starts just fine every time, and come to pick up their “repaired” car that wouldn’t even start??? Ridiculous. So upset we paid $1000 for a car that is in a far worse state than when we brought it in. Didn’t offer to refund or repair. Just showed us some sketch way to start it and we drove away never to come back. Definitely do not trust these guys with your car! You will be very disappointed. Service: Brakes

Steve's is great! Brought my car in several times to them and they have been nothing but amazing! Several times I have brought it in having been told elsewhere the problem is something and they discovered that the problem is something else, saving me a boatload. They've been so awesome to work with!

The owners were amazing! So kind and got me in and out! I usually hate doing anything with cars because it’s never just easy. However they made it easy and have AMAZING benefits when taking your car to them! I highly recommend going here for any car needs! If I could give them more then 5 stars I would! Service: Vehicle safety inspection

Gary was very helpful and communicative from start to finish. Work was done as agreed. No surprises. Highly recommend.

On our way to my brother-in-law's funeral, our minivan broke down in Tremonton, UT. There is almost NOTHING out there. We were able to secure a room for the night, and reserve a rental in the morning out in Logan. While I was picking up the rental, my daughter was googling mechanics in the area. She felt to call Steve's Automotive in Hyde Park. What a great decision! They kindly drove all the way to Tremonton and towed our van back for repairs at no charge, sent us a bumper to bumper assessment of everything wrong with the van (so we could decide if it was worth fixing--because transmissions are pricy), and quoted that, depending on availability, it might take up to three weeks before we could get our van back. Nope! Within a week they were able to get everything fixed, AND, drove the van to their Orem location (where we happen to live) at no charge where I was able to pick it up and get back to life. Michael was incredible and easy to work with. I'd recommend his shop any day! Services: Transmission replacement, General repairs & maintenance, Transmission

This awesome service not only fixed what we knew were the problems, but also what we didn't even know were impending issues that could be rectified. AND gave us transportation back to our home so we didn't have to wait during the repair! Then to further give the best customer service understanding, offered us a car to use while ours was still being worked on since it had to be kept overnight, as not to interrupt normal life functions and things we had planned already. They give calculated and easily interpreted pictures as well as a breakdown of what they're looking at when they thoroughly examine your car, and give it to you in layman's terms, while answering any and all questions you might have. I highly recommend (and have!) this service to whoever needs their car checked out and to have the convenience of flexibility while figuring out what might be needing tuned up while going about your daily tasks. Services: Air & cabin filter replacement, Steering & suspension repair, Auto detailing, Wheel alignment

I was referred to Steve Automotive and started with them doing my oil changes. I had an electrical issue with my brakes and asked Nate Hodges, the store manager to look into it and had found the problem right away and was able to get it fixed with not much time. Because of the trust I found with Steves Auto, I knew this was the place I needed to get my tires. I had gotten an estimate from another place, but was educated by “Nate” about the quality they had available and got their best with only $100.00 more but also got a 85,000 mile tire. I travel a lot, and after my service, they had my tires running smooth as can be. Steve’s Auto and Nate are the best. Services: Auto emissions testing, Vehicle Inspection, General repairs & maintenance, Tires, Electrical repair, Vehicle safety inspection, Wheel alignment, Oil change

This was one of the most helpful times I’ve had some mechanics on my side of things Nate really helped me with getting my emissions taken care of being detailed on the issues at hand and even did a price check on some good tires !!

Very friendly staff and professional. They took the time to explain details to me & not talk to me like I’m an idiot. Very thorough in checking out the overall car not just a problem you came in with. They always work hard to give me the best cost outcome. You guys are awesome! Services: Transmission repair, Vehicle safety inspection, Tire rotations, Oil change, Brakes, Auto brake repair, Auto exhaust system replacement, Transmission