Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

Thanks for coming in Nathaniel!

- Steve's Automotive Specialists - Clearfield
5

Took in my Taurus. They finished at the time promised and it ended up costing less than the original quote. Plus, I got a free Lyft home to wait...and one to pick it up. Nice. Place is clean and well kept. Feels like a hospital for cars. Price seemed more than reasonable for the work done.

John, thank you for your review, I really like the "hospital for cars"!

- Steve's Automotive Specialists - Clearfield
1

Just wanted you all to be aware of Steve's Automotive specialists in clearfield and the AWFUL Service we recieved. A few weeks ago we brought our Van over to Steve's automotive as we usually use they use them for oil changes, tires and other things that we needed to have done with not only mine and Paul's car but the kids cars also. When we brought in our van we had the check engine light going on and off and 2 service codes come up for crankshaft sensor needs replaced. When we brought it to Steve's the Mexhanic said he knew exactly what the problem was and that he could fix it. After them having it for over a week to get the part in and paying a little over $730 just for us to drive it out of their parking lot when the check engine light came back on. Then when we brang it in the first time we had no issues with any gas smell until after the initial fixing of the car. After speaking with them again and bringing in our Van again to have them look at it the mechanic stated it needs a new computer and that what he thought was the problem must not have been and that is over $1800. Then when we bring up the gas smell it in we had no issues with any gas smell until he told us that that's a separate issue and that would cost us Over $700. We had told him that he said the 1st time that he had the problem fixed which in fact it was not. Then hes adding all these other things and now that cost is way more than what my van is worth. Just wanted everyone to be aware that we Love to support local small businesses but will not be supporting them anymore. They are not trustworthy at all and Try to take advantage of people who do not have much mechanical knowledge. We also reported to the Better Business Bureau and left a review for them on their website

Robyn, we're so sorry for how frustrated this recent visit has made you and the truth is we don't blame you. Over time vehicles have become increasingly more complex and costly to repair and although we can't change that what we can do is more clearly communicate the repair process so you know what to expect, and it looks like we didn't do a great job at that on this visit. You and family have been great clients and we don't want to lose you because of this one incident. It was our responsibility to help you through the repair process and somewhere in that process we lost your confidence. We hope the fact that we refunded all of the labor you paid for this repair proves that we care more about earning your trust and confidence than taking your money. If you'd be willing to give us one more chance we promise we'll do better, thank you!

- Steve's Automotive Specialists - Clearfield
1

This is a follow up of a previous review I left for Steve's Automotive. I was very displeased when I got done dealing with them. $1200 repair for the windshield wipers and the front end. Now, a few months later, the windshield wipers are still not working properly and I'm taking my car to another mechanic to get the front end repaired. Neither problem was improved in the least by the $1200 I spent in their shop. I wasted $1200 by taking my car to Steve's automotive.

Kris, thank you so much for allowing me to help you resolve you concerns. If there is anything else I can do to help please don't hesitate to reach out to me! - Richard (Owner) 801-694-7936

- Steve's Automotive Specialists - Millcreek
5

Thank you for your review Todd and Megan!

- Steve's Automotive Specialists - Sandy
4

As always, great service, helpful, and friendly people. They send you a text with detailed inspection results including photos of your car, and the customer selects which services seem important, necessary, and affordable, also by text. They are totally supportive if you decline some services and accept others. This place is totally great.

David, thank you so much for your review. Our team members have masks and have been instructed to wear them. There is an enclosed small office behind the front counter where the advisor's work at their desks and they may not always have their masks on in that room as that's where they eat lunch and make a lot of phone calls. Be assured we take this pandemic serious and will continue to do all we can to help keep both our team members and clients safe.

- Steve's Automotive Specialists - Millcreek
5

This is a really good local shop that has fair prices and good workmanship. I like that they tell you everything with your car good or bad and then let you decide which items to have fixed. Also, it's super easy to schedule an appointment with them.

5

Everyone was friendly, respecful and knowledgeable. They got me in right away and completed the work in a timely fashion. I felt comfortable that the suggested repairs were valid and necessary.....and for many females, that doesn't often happen in an auto shop. I will use Steve's Auto for my future repairs. Thank you!

Thanks for you feedback Crystal, We do everything possible to make sure you can make an informed and confident decision about how to take care of your car. This is why we use a digital inspection report so we can show you as much as possible with pictures and the mechnics notes.Thanks for coming in! It's our pleasure to serve you!

- Steve's Automotive Specialists - Millcreek
5

It's obvious that Steve's prioritizes honesty, quality and transparency. I brought my car to Steve's after my dealership wanted to charge me $300 to fix the alignment. Not only does Steve's Auto charge way less than that (they don't price gouge you), they ran a series of tests and found no evidence that my car's alignment was off. They saved me from spending a chunk of money on something I didn't need! As a young female, I'm an easy target for mechanics to take advantage of my ignorance/lack of knowledge. Steve's Automotive is like the big brother mechanic I never had!

Hope, we're so glad we could help save you some money. We value your trust and confidence far more than money and have found that being honest brings us more business than we can handle, thank you for sharing your experience!

- Steve's Automotive Specialists - Sandy
4

Tanner my mechanic completed my regular oil change on time also general maintenance checks and completed checks for DMV registration thanks Tanner.

Our goal is to make Automotive Service Easy! Thanks for coming in Robert!

- Steve's Automotive Specialists - Clearfield
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists - Millcreek (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.