They where so awesome and I had a budget and they totally helped out

"Your shop was recommended to me. I appreciated the convenience of leaving my car and keys the night before. A tricky part to getting a car fixed is a ride to leave and pick up the car. Even though I didn't leave my car for repairs, I felt your check was truthful. It's hard to find an honest mechanic. I feel I can also recommend your shop." Service: Auto engine diagnostic

I am rating at 2 because of the pricing model. My service was well and good, however the price was steep, and they seemed to find much more that needed fixing than I went in for. I took my car to the dealer later in the week to get a recall fixed as well as to ask for their multi point inspection to see how they compared. Steve's automotive found a lot more that needed fixing. The two reports found one thing in common, and to fix that thing Steve's automotive was asking $1800, the dealer (who is notorious for higher prices on average) was at $1040. That is an $800 difference. I also needed a window regulator fixed and Steve's was asking $600 for the fix, when the dealer was $450. Now Steve's automotive tries to justify this pricing based off of value, however I have a hard time seeing how compared to a dealer they bring more value. Especially when the part for my window fix was a dealer only part meaning the part would have been the same whether I got it from Steve's or the Dealer. Since that is the case the difference in price would mainly come down to labor and other charges. So in this case Steve's was not offering more value nor any other special treatment, yet they were $150 more for my window fix. My theory goes back to the overhead they likely install in the cost. Two nice facilities, and one of them with a new remodel and new equipment means more overhead for Steve's business, and unfortunately the way business works is that someone has to pay for the overhead, so it gets slapped to the customers.

I originally decided to come here based on the great reviews however, my experience was less than satisfactory. I made an appointment only to show up in person and be told that I needed to reschedule because their best person who diagnoses issues wasn’t in (there could’ve been a phone call or text to let me know instead of having me waste my time). Rescheduled my appointment again. Received a call later in the day saying the techs couldn’t find anything but it being an autosource car they just wanted to cut it loose/have nothing to do with it. I know others have had 5* experiences and I was hopeful as well but was sorely disappointed. ***Not to mention while waiting in the lobby early in the morning, the crews language was vulgar and demeaning towards other customers vehicles that were brought in prior to mine. Makes me think what did they say about me and my vehicle while I was gone.

Very nice customer service, did not try to make me pay for something that my car didn't need. I will tell all my friends and family about Steve's automotive!

I called Steve's Automotive Specialists for a steering problem I had. The service manager listened to my b issue, explained my options, and then recommended I go to a dealer because my issue was under warranty. I really appreciated his time and honesty, even though he was losing the repair job to a dealer! I highly recommend him, he is someone who is honest and trustworthy!

Pay attention to the bad reviews i didnt pay attention to them and 4000$ later and still having problems with the car that supposely the warranty covers.now they want to charger 600 more to fix something they messed up.never using or referring this place THIEVES.

I initially brought my Dodge Dart in to have a coolant leak diagnosed and fixed, it was determined that there was a hole in my coolant reservoir, pictures were sent to me and it was replaced. The coolant leak persisted almost immediately, culminating in me spending nearly six hours trying to make a 50 minute drive. It had to be towed back to the shop and sat in the parking lot over Labor Day weekend. Tuesday morning it was determined that this time the radiator was leaking, no pictures were sent. I agreed to the recommended replacement. It took about a day and a half and I assumed the issue had been resolved. I made it almost to state street from 700 east when the temperature spiked and I was forced to pull over. The coolant reservoir was completely empty. I filled it to the line and after two more stops doing the same routine, I eventually made it home. I was asked to bring it back in tomorrow morning and I told the gentleman on the phone know that I will not be spending another cent in this shop. This will be the third time it has been in to fix the same issue. Upon further inspection of both receipts I was given the “Odometer In” and “Odometer out “ mileage is the same, meaning the vehicle was not driven to determine if the issue was actually fixed. I am absolutely livid that I have to take more time off of work for this. Three attempts to properly diagnose and fix a vehicle is ridiculous.

I am so glad I brought my Volkswagen Jetta to Steve's Automotive! The Mechanics are amazing!! I had an engine light turn on and at first they said they would have to do a lot more testing to determine what is exactly going on which would cost A LOT of money but after constant communication they figured out my system went screwy because the battery died a few days before. They didn't Charge me a dime for this inspection, they also gave me a few things I should get done for my car whenever I feel (or have money for) I really like how they keep you updated constantly with photos so you can see what they are doing! I am really impressed with the service and quality of these guys. I will defiantly be back if I have any other issues with my cars! Services: Battery, Auto engine diagnostic, Electrical, Engine repair