Very helpful over the phone to set up initial appointment and informing themselves about what I needed. AC was not working. Everyone was very communicative as to what was going on and what I needed. I waited there with one of my daughters and they were very efficient with time which I appreciated. Very happy with service and experience. Another pleasent aspect was a very clean restroom. Nice to find a mechanic I feel safe with.

Had car issues called Expertec to have them take a look at the car. They had me bring the car in first thing Monday morning let me know the issue and how long it would take to fix. After getting the car back The AC unit worked even better. Thank you Dirk and the mechanic of Expertec. Would recommend them to anyone needing car issues.

I always have a great experience here. Everyone is very friendly and try their best to help out. They remember your name too which is a great touch! I've been here twice, once to tighten a piece of loose plastic under the front bumper and another time to do a checkup. I was satisfied with jobs. I came with a coupon I didn't know was expired and the lady at the front desk helped me find another coupon that was a better deal. This is my to-go place for car expertise

Our AC compressor broke driving to St. George from Utah Valley. We called several places to see if they could fix our compressor before driving back home in a few days. Everybody said they couldn't schedule us out for another week; however, when I talked to the representative at Doug's Master Auto Care and told them we were desperate to get our AC fixed, especially because my wife is pregnant, they quickly accommodated us and made an opening for that day despite being very busy. It meant so much to us! When we got home, they even sent us personalized thank you card and wished us and our future baby good luck! These people are great and we wish them the best!

Parts delivery was delayed but they worked a miracle and got me back on the road on time. Pricing seemed fair and they hit the estimate. Friendly and courteous, a good experience all around.

Dont waste your time here. There are plenty of other places to bring your vehicle in SLC. I brought my 2006 sprinter in because the AC was blowing hot air. They charged me $300 to diagnose the issue. Ok. They told me I needed a new compressor. Now $1300. Ok. I picked up my vehicle and an hour down the highway the battery light comes on, the coolant light comes on and I lost power steering. I pulled over and called the shop. They paid for the tow back to the shop. (rightfully so). My serpentine belt was completely shredded. They put a new one on the next day and couldnt tell me why it happened. Keep in mind my van was running totally fine for thousands of miles before this. I travel and live full time in my van. They said were not sure it could be the tensioner and wanted to charge me $700 for a new one!! That part is $75. Why did I pay $300 to diagnose the issue and that was not brought up from the beginning?? So I drive away with the new belt and bam it happens again. After $500 tow and taking it to another shop to actually repair the issue, it was fixed. My experience was an absolute nightmare here. They are friendly but I don't think they know what they are doing. At least on sprinters. Go somewhere else unless you want a headache.

Dont waste your time here. There are plenty of other places to bring your vehicle in SLC. I brought my 2006 sprinter in because the AC was blowing hot air. They charged me $300 to diagnose the issue. Ok. They told me I needed a new compressor. Now $1300. Ok. I picked up my vehicle and an hour down the highway the battery light comes on, the coolant light comes on and I lost power steering. I pulled over and called the shop. They paid for the tow back to the shop. (rightfully so). My serpentine belt was completely shredded. They put a new one on the next day and couldnt tell me why it happened. Keep in mind my van was running totally fine for thousands of miles before this. I travel and live full time in my van. They said were not sure it could be the tensioner and wanted to charge me $700 for a new one!! That part is $75. Why did I pay $300 to diagnose the issue and that was not brought up from the beginning?? So I drive away with the new belt and bam it happens again. After $500 tow and taking it to another shop to actually repair the issue, it was fixed. My experience was an absolute nightmare here. They are friendly but I don't think they know what they are doing. At least on sprinters. Go somewhere else unless you want a headache.

I brought my car in here last minute on a Friday and was welcomed in immediately. Randy helped me out, and he is by far the most trustworthy and reliable mechanic I have ever met. My car was finished much faster than expected, and Randy even helped me find ways to cut the cost because I'm tight on cash. I am very disappointed not to be local to the area because I will undoubtedly miss this shop.