5+ year customer and used to love Steve’s Automotive, but recently was quoted $1,500 to have brakes changed. Being very suspicious, I confirmed with the Toyota dealer that my brake lines did not need to be flushed due to the newer year of my van. When I confronted the customer contact he just said “Well we can take that item off.” My trust is broken and I will be looking elsewhere for my automotive needs. Very disappointed and miss the old staff.
This sounds like a misunderstanding and/or miscommunication. Our team would not have recommended flushing the brake fluid without a valid reason and it appears that reason may not have been clearly communicated. The last thing we would ever want is to lose a great client over a misunderstanding so please call me at 801-694-7936 and let's discuss the matter, thank you! - Richard (Owner)
- Steve's Automotive Specialists