Honest

The establishment sold me a tire which was defective. The tire lost air pressure after less than 300 miles of driving, and upon bringing the car into another tire store, they indicated a bubble in the sidewall and replaced the tire. After contacting DMAC, and returning the tire, the owner indicated that they had no responsibility for the tire and refused to rebate my purchase. They asserted the problem was my fault for driving on an underinflated tire. Strange how a "properly installed" tire would begin to lose air after less than 300 miles and without a puncture. Stay away from this place for your automotive repair needs.

Shane at Steve’s Automotive was amazing!!! They came and towed my car. I was told it was the engine by another company. Steve’s automotive took a look and sent me pictures of what was wrong with it! They had my car for 3 days total and were super quick at fixing everything!!! Great company to work with and very blessed my aunt referred me!!!

When I first approached Expertec, I was a bit intimidated by the very nice looking building and signage. Surely, I thought, they must charge a pretty penny to have such nice facilities. What I found, however, is that they'd rather provide you AMAZING customer service and VERY reasonable prices to keep their customers coming back. I originally went in to get emissions done on my newer GMC. The catalytic converter prevented the tests from passing. I had been putting the replacement off for years because the dealership and several shops had quoted me at least $2000 for the parts and service. Expertec found an aftermarket converter and did the service for a third of that! You can reasonably expect staff to call and give you updates as your service progresses, understandable explanations of what's wrong and the associated fix, and reasonably timely service.

I have used Expertec for a few years now. They are responsive, knowledgeable, affordable, and they fix my vehicles quickly. I highly recommend using them.

My daughter’s car wouldn’t start so we had it towed there a few months back. It again wouldn’t start so we had it towed back to have them look at it. They could have easily said it was a different problem, but they were honest and said it was covered under the warranty of the previous work they had done! So grateful they were honest and didn’t charge us! It’s so nice to find a place that is honest. So hard to find these days. Thanks, you made my day and my daughter’s!

These guys are literally the greatest! The front receptionist Brittnie is always friendly and is great at helping me get what I need whenever I come in. The diagnostic test they do is really helpful to see what I need fixed immediately and what things can wait a little bit longer to be addressed. They always ask you about any work and tell you what it will cost, so you can decide if you want to do it that day or if you want to hold off on it. They will also check any car you are thinking about buying to let you know if the price the seller is asking is worth it. Steve's Automotive Specialists is by far the best auto repair shop that I have ever been to.

Friendly, professional, and timely service. I appreciated when they called us after the service to make sure everything was still ok.

I love this place! They fixed my car for me at an affordable price. They did it very quickly too, considering I took it in on a holiday. Dirk was so kind and checked up with me later to see if my car was running smoothly after the repairs. Amazing, thank you so much!

AVOID AT ALL COSTS!! These guys will try to take you for a ride. I took my car in to get my oil changed, and they told me it would cost $1,500 to get it working. They claimed that my brakes were bad, my transmission was bad, and that I needed a bunch of services done to be safe on the road. I couldn't believe it. Especially because I regularly service my car and take good care of it. I refused the additional services, but they still charged me $150 for an oil change and new air filter. To make it worse, I took the car to a trusted mechanic and drove about an hour away to have it looked at. The car is in great shape and all services are up-to-date. Their team were nice enough at first, but quickly laid on the sales ploy trying to get me to spend $1,500. I will never be back and will be sure to let others know. Yuck!!