My vehicle was having issues so I pulled off the freeway and Steve’s Automotive was right down the road. The gal at the front desk greated me with a smile and got me in right away. In a matter of minutes they had my vehicle pulled into the garage for a FREE preliminary. I was shocked, I’ve never experienced a place that with do a visual at no cost to me. I waited in their waiting room, which I must say is very warm and inviting. And the receptionist was great to make you feel at home, even offering me a free drink. In ruffuly 30 minutes or so their sales manager came out and told me the issue with my vehicle and offered a few different price options with different warranties on them. He was very informative and even walked me out in the garage to show me the issue with my vehicle. I really appreciated that. As my vehicle was getting repaired they gave me a complimentary shuttle home and picked me up when it was completed. They keep in touch with me by phone during the whole process from a report of my vehicle being sent to me to updates by phone. The receptionist was great, she even remembered me by name when I called and picked up my vehicle. All in all they have my business. I have been looking for a new shop and by chance feel across this one. Sure glad I did, they are now my #1 shop.
We're so glad you found us and that we were able to help. It sounds like your repair experience was a lot better than it could have been and that makes us very happy. We'll look forward to seeing you the next time you need us!
- Steve's Automotive Specialists - Clearfield