Honest, upfront, extremely helpful. Even have shuttle and loaner cars!

5+ year customer and used to love Steve’s Automotive, but recently was quoted $1,500 to have brakes changed. Being very suspicious, I confirmed with the Toyota dealer that my brake lines did not need to be flushed due to the newer year of my van. When I confronted the customer contact he just said “Well we can take that item off.” My trust is broken and I will be looking elsewhere for my automotive needs. Very disappointed and miss the old staff.

I have taken my vehicles to Expertec for several years, and they have always given me good service and done good work. They seem passionate about their work. Not only do they take the time to explain the car problem to me, but they seem to really enjoy explaining it (especially Dirk). I appreciate the rides home and the follow-up calls to see if everything is ok. It's nice to have a mechanic that knows who I am, knows my vehicles, and that I can trust.

I went there to have a gas line fixed. I was told the "whole line" needed to be replaced. A week later the car broke down because the "fixed" gas line failed, leaving me in a puddle of fuel in a major intersection. I had the car towed to Steve's to get fixed being reassured the towing would be reimbursed. I was charged again for the part of the line they claimed they hadn't replaced. When the car came back I could still smell fuel. I finally had someone else fix it for a quarter of the price I'd paid (twice). It took three months to get the reimbursement for the tow.

Dirk and Jim and all the rest are truly the best!! Been going here for over 5 years.

I’ve gone to a lot of different mechanics over the years, and these guys are the best! Very knowledgeable, friendly, and give great advice depending on your specific circumstances. Not looking to gouge you like many others out there. Premium service.

I took my car in to Steve's after seeing all the good reviews. My car has been failing emissions and has a check engine light, so I had them take a look in the hope that my issue would be fixed, not compounded. I had to drop my car off and was pleased when they offered to give me a lift to work. When the shuttle driver was told there was another customer that needed to be dropped off, he was visibly annoyed and vocally complained to his colleague about how much driving he was having to do. It made me feel awkward, like I was inconveniencing them by giving them my business. I was called later that day and was told by the mechanic that I had several critical issues with my car, that would total over two grand to fix. I asked how much it'd cost to just fix what was needed to pass emissions. They quoted me 600 dollars to replace a part that I 1) know costs less than 100 bucks and 2) requires the removal of only two screws to take out and replace. I've taken that part out to inspect it myself and it took all of two minutes, so I know that 500 dollars for labor is unreasonable. I thanked them for diagnosing my car and asked them to not do anything further. The mechanic was clearly confused and seemed annoyed that I requested this. Not sure why; they already made 200 bucks just by looking at it. After I got my car, I noticed a weird banging sound in the hood that wasn't there before when I was on the freeway. The noise is only present when I am going about 40 mph and up. Well, as you see in the photo, it looks like the bottom of my car is hanging down and isn't evenly attached to the rest of the car. I suspect this is wobbling and hitting the car at high speeds. So now that's something else I have to deal with, and even then I don't know for certain that's what's making the weird sound. Turns out I have an acquaintance who works on cars. He took a look and suspects the problem is due to something completely unrelated to the part Steve's told me had to be replaced to pass emissions. Given that Steve's also told me that my oil was critical and needed to be changed, even though I had it changed three days prior by someone else, I'm inclined to believe that I was nickel and dimed, and now the bottom of my car needs fixing as well. Some of the employees I interacted with seemed nice. But that's really all I can say. I don't feel confident in the service I got and I am overall just fed up with not getting straight answers when all I'm trying to do is pass emissions before my deadline.

I cannot say enough good things about Steve's Automotive Specialists. They handle every aspect of my car's maintenance. Mike is an organic database of automotive knowledge. I would not trust my vehicles to anyone else.