Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
2

I wouldnt recommend to come here. I appreciated the inspection breakdown they email to you but I only wanted an oil/fluids change and trans flushing and ended up leaving With cranks and grinding and resulting in costing me thousands. Those noises didnt exist and the grinding didnt start until after I brought the car here ): now with covid and work complications and having to pay thousands for something that wasn't an existing issue, taking my car back to have the repair reversed or redone ,. I just would not recommend this company. I give 2 stars for them willing to take my car back without charging me again , however they had to keep it for a few days and repair something that was accidentally broken during inspection.

Kelsey, it sounds like your very unhappy you had to bring the vehicle back into the shop and I certainly don't blame you for that because I would feel the same way. You said you paid thousands for something that wasn't an existing issue and then you said we fixed a problem at no charge. Something doesn't make sense here. We stand behind our work 100%, now that doesn't mean we never make mistakes, however, if we do we make it right. Please call me at 801-694-7936 and let's discuss this because if what you're saying is true then something is still not right, I look forward to speaking with you soon! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
5

I worked with Shane and Michael to get my pride and joy 1972 Chevy K10 back in great running shape. I also had our Nissan Rogue worked on by Steve's last year and they did a fantastic job. They always deliver a very comprehensive diagnostic report with photos. Michael took care of my pickup as if it were his own. I really appreciate that kind of professionalism. Shane was great to work with, provided clear, timely, updates on status, and had me laughing on a Monday with some much needed levity during Covid. It's great doing business with Steve's.

Darrel, we're grateful for the opportunity to help and we appreciate your feedback, thank you!

- Steve's Automotive Specialists - Sandy
1

My wife took the car in because of an electrical problem. I have been a customer for several years and I thought they were pricey but reasonably good. They said $250 to diagnose the problem! It was "complicated" they said. My wife said she would take it to a dealer to get this properly fixed by a mechanic who knows about this model. The guy at Steve's replied that it'll cost a lot more at the dealer. She called the dealer and they charge $110 to diagnose the problem and the diagnostic cost offsets the repair cost. Next she called another mechanic and he charges $75 for the diagnosis. The car is worth about $15,000; I own it free and clear; it has less than 100,000 miles, yet this year alone I paid Steve's $1,975 in repair costs and more is on the way. I expect their diagnosis will reveal I'm in store for a huge repair bill. Either 1- I have a lemon of a car, or 2 - they are overcharging & up-selling me, or 3 - They're giving me the runaround. They've lost my confidence. I can't see that I've got much to lose taking it to another mechanic elsewhere.

Ran, I'm sorry you feel a lack of confidence in our service. I would like to review your visit, i.e. the particular reason your wife brought the vehicle in and exactly what we recommended and why, however I can't find your information in my system. What you've described sounds like a misunderstanding and if that's the case I have no doubt we can correct it and prove to you that you can trust us. Please call me at 801-694-7936 so we can get this resolved immediately, thank you! - Richard (Owner)

- Steve's Automotive Specialists - Millcreek
5

I've lived in multiple states throughout my life and been to many auto shops, and this is by far the best and more respectable shop I've ever come across. I'm happy they are right down the street from me, and have referred 5+ co-workers here, and heard great feedback from them all as well. They are always fair in their prices and detailed in their communication, and if they can't fix something (which is rare but I just had happen) they make it right by not charging for the inspection. They will forever be my friendly neighborhood mechanic for all of my family's vehicles.

Mike, thank you so much for your feedback and your confidence in us, we promise to continue providing the best service possible and look forward to the next time we can be of service!

- Steve's Automotive Specialists - Millcreek
5

Steve’s Automotive is so helpful in finding the problem with my car(Dodge). Their mechanics are detailed in letting us know whats the problem and giving a fair cost of the damage. I recommend Steve’s Automotive for your car care needs.

Thank you Lily, we truly appreciate your confidence and your recommendation!

- Steve's Automotive Specialists - Millcreek
5

Efficient, reasonable, great shuttle service.

Clark, thank you for the opportunity to serve you and thank you for your review as well!

- Steve's Automotive Specialists - Millcreek
5

I stopped by Steve’s Automotive getting some advice on fixing my car mirror. A mechanic named Ruben greeted me with warmth and genuine kindness. He examined my mirror and just fixed it without me even getting out of my car. When I tried to pay him, he said he did it just to help. He said, “ I try to help one person everyday, you are that person today.” It’s truly a beautiful place to get services, or just to meet their wonderful people.

Thank you for sharing your experience Jamie, we really do love helping people and trying to make a positive difference!

- Steve's Automotive Specialists - Millcreek
5

Thank you for your 5 star review Janeen!

- Steve's Automotive Specialists - Millcreek
5

Had a little problem they fixed it. No problem...

Lance, thank you for giving us the chance to help!

- Steve's Automotive Specialists - Millcreek
5

The customer service was amazing, they helped me find a coupon online and were helpful and informative on my car

Sophie, we love helping people and we truly appreciate you sharing your experience, thank you!

- Steve's Automotive Specialists - Millcreek
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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